Territory Manager, Implants

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Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands.
Dentsply Sirona’s products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dental care. Dentsply Sirona’s headquarter is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit for more information about Dentsply Sirona and its products.
POSITION:The primary responsibility of the implants territory manager position is account management, business development and the successful execution of their business plan. This is accomplished by identifying needs and solving customer problems via a focus on priority products, customers, audiences and programs. In addition, maintaining existing relationships and business is a key priority. As a Field Sales Representative, you serve as the front-line point of contact to our customers. You will work closely in developing strong relationships, partnering and consulting with dental offices to understand their business needs, promote and introduce them to Dentsply Sirona’s Implants products, while also supporting their ongoing needs.
This position requires the candidate to be based in the Fraser Valley or the surrounding area of British Columbia.
KEY RESPONSIBILITIES:
Achieves territory sales objectives in all categories, including new product launches and increasing sales within the assigned territory.
Maintains high retention rate of customer base through delivery of outstanding service and through effective analysis of the business needs of the customer.
Develops a Monthly Business/Action Plan that supports the needs of their territory and region and to drive business strategies and develop strong relationships with a customer base.
Regularly reviews the performance metrics of his/her territory in order to determine progress to their plan and adjusts accordingly.
Penetrates accounts and develops long-term partnerships with appropriate audiences
Creates call continuity/addresses opportunities from previous calls
Conscientiously works the “Sales Process” within each account
Implements the systematic conversion process after any new system sale.
Maintains a comprehensive and accurate customer data base within the Contact Management System, replicating daily.
Completes and submits on a timely basis all required reports, data input requirements, requests. (ie: KPI’s, expense reports, PTO summary, etc)
Coordinates, sets-up and hosts tradeshow/exhibit/seminars/clinical meetings as assigned to build product demand.
Coordinates and conducts meetings and product training sessions with a variety of audiences to build product demand.
Processes customer orders and provides account service to assigned and prospective customers.
Handles and processes customer service complaints in a timely and uniform manner, according to the Product and Service Complaint Procedures.
Demonstrates fiscal restraint and exhibits behavior associated with a desire to increase earnings and profitability in the territory.
Continually increases technical and industry knowledge.
Complies with company and departmental policies including the Code of Conduct.
With the support of his/her manager, creates a Development Action Plan and follows through on the developmental goals
Handles and processes customer service complaints in a timely and uniform manner, according to the Product and Service Complain Procedures
Performs other related duties as required.
The territory for this role encompasses key areas in British Columbia, focusing on Victoria, Langley, Abbotsford, and Chilliwack.
KEY COMPETENCIES:
Demonstrated success in achieving/exceeding sales results
Results and Action Oriented, focused and effective in achieving sales results
Ability to influence and persuade decision makers to a better solution
Comfortable challenging customer views/debating, using evidence-based materials
EDUCATION & EXPERIENCE:
University degree preferred;
In lieu of degree, relevant dental industry experience is acceptable.
Three plus years of successfulfield-based B2B sales experience in highly competitive environment
The base salary and variable compensation for this role in Canada is between $82,500 CAD and $135,000+ CAD. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.
Equal Opportunity Employer:
Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.
Eligibility: All successful applicants must be eligible to work in the country the position is based.
Agencies:
Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.
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