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Retail Sales Enablement Manager

Bradford Greenhouses Incorporated

Oro, ON
Strengthen retail sales enablement at BGH's Springwater location through customer feedback, associate tools, and cross-functional execution.This Customer Experience and Sales Enablement Manager role connects Marketing, Retail Operations, Merchandising, and Store Leadership. You will equip store associates with sales tools, playbooks, product guides, engagement resources, and training materials. The work supports consistent service, stronger customer engagement, promotional communication, and measurable retail performance across customer touchpoints.Key Responsibilities:
Create sales tools, playbooks, product guides, and training materialsSupport associate onboarding and ongoing development programsCommunicate promotions, launches, and selling storiesEnsure teams have knowledge and resources for customer engagementSupport visual merchandising standards and store experience improvementsRequirements:
10+ years in sales enablement, retail operations, marketing, or related fieldsExperience supporting retail stores and frontline associatesStrong communication and presentation skillsStrong project management and cross functional leadership capabilitiesCRM, analytics, survey, and reporting tool experience is an assetBring retail enablement, associate development, and customer engagement expertise to support BGH stores and sales performance.
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