Payroll Manager

We are seeking a
Payroll Operations Manager
to oversee payroll operations across the United States and Canada, with a strong focus on payroll system transformation and migration to a global platform.
This opportunity sits within a globally expanding environment where attention to detail, care, and excellence are reflected in internal people processes and operational practices. The role supports a people‑centered workplace while driving payroll transformation initiatives across North America.
Set within a dynamic, high‑growth context undergoing significant operational change, the position offers the opportunity to lead multi‑country payroll activities while contributing to global system implementation and process standardization efforts.
Key Activities
Own end-to-end
payroll operations
across the U.S. and Canada, ensuring accuracy, compliance, and timely delivery through external providers.
Lead the migration from local payroll systems to a global payroll platform, including requirements definition, data preparation, migration, testing, parallel runs, and post‑go‑live stabilization.
Ensure payroll configurations, controls, and processes align with global standards while remaining fully compliant with local regulations.
Act as the primary liaison between HR, Finance, external payroll vendors, and global teams during system implementation and ongoing operations.
Oversee payroll validations, internal controls, and issue resolution during both transformation phases and steady‑state operations.
Monitor vendor performance, SLAs, and service quality, supporting continuous improvement initiatives.
Ensure statutory compliance, audit readiness, and accurate payroll‑related reporting across all locations in scope.
Partner with Finance to support reconciliations, data accuracy, and people cost reporting.
Lead a small HR administration team, ensuring consistent, high‑quality delivery of payroll‑adjacent and administrative services.
Requirements
Bachelor’s or Associate degree;
payroll‑related certifications are a plus.
6+ years of experience in payroll operations within a multinational environment, with exposure to complex, multi‑country setups.
Proven experience leading or supporting system migrations, ideally transitioning from local solutions to a global payroll platform.
Experience working with global HRIS or payroll technologies (Workday preferred).
Strong understanding of regional labor laws, tax regulations, and compliance frameworks.
Highly detail‑oriented professional with strong ownership, accuracy, and accountability.
Comfortable operating in fast‑changing environments and supporting transformation initiatives.
Strong interpersonal and communication skills, with the ability to collaborate effectively across HR, Finance, vendors, and global teams.
Practical, hands‑on mindset with a continuous improvement and problem‑solving orientation.
Availability to work in a hybrid setting, three days per week in Downtown Toronto.
Compensation
Competitive compensation package, including a base salary range of
CAD 100,000 – 120,000, based on experience.
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