Hybrid Strategic CSM — Growth & Retention Lead
Alcumus
A leading compliance services provider in the Greater Toronto Area seeks a passionate Customer Success Manager to manage key client portfolios. Responsibilities include developing strong relationships, acting as a trusted advisor, and optimizing customer experiences through strategic insights. The ideal candidate has 2–5 years of B2B customer relationship management experience and excellent communication skills. This role offers competitive compensation and a hybrid workplace policy emphasizing health and wellbeing. #J-18808-Ljbffr
- ...SysAid is a leading IT Service Management (ITSM) platform helping organizations... ...is not just a feature—but a growth driver , both for our... ...Senior Director of Customer Retention & Growth to own SysAid’s net... ...insights Increase coverage per CSM through automation and AI...SuggestedFull timeInternshipShift work
$82k - $90k per year
...Location : Toronto, Canada (Hybrid Position, in office 2 days per week) With millions of diners, 60,000+ restaurant... ...our culture. OpenTable is looking for a GTM Lead, Strategic Initiatives to drive innovation and growth for the most powerful platform in the restaurant...SuggestedFull timeWork at officeLocal areaFlexible hours2 days per week$170k - $180k per year
...Location: Toronto, Canada– Hybrid (2 days per week in office) With millions of... ...OpenTable is looking for a Director of B2B Growth Marketing to lead the growth engine that helps... ...through opportunity creation, conversion, retention, expansion, and revenue. Lead, coach...SuggestedWork at officeLocal areaFlexible hours2 days per week- ...problems we're solving: The Role We're looking for a Founding Growth Lead to turn Steel's organic momentum into systematic, repeatable... ...relentless experimentation on activation, conversion, and retention to turn freemium into paying customers Organizing events, dinners...SuggestedLong term contractFull timeContract workImmediate startWeekend work1 day per week
$70k - $80k per year
...and I am the Sr. Director of Retention Marketing and Client Experience... ...an amazing experience so far leading our strategy for retaining... ...our consumers, and consciously strategize how we can exceed our five... ...work ethic, and support the growth of their peers through establishing...SuggestedFull timeSummer workInternshipWork at officeFlexible hours- ...for a Senior Product Manager, Growth, to own and scale our... ...reports, activation cohorts, and retention curves without needing a data... ...Together – Put goals over roles, lead with trust, and connect to our... ...offsites, and Customer Days ~ Our Hybrid Rhythm: We believe...Hourly payLong term contractFull timeTemporary workInternshipWork at officeLocal areaWork from homeTrial period
- ...We’re looking for a Fullstack Growth Engineer II who thrives at... ...improve activation, engagement, retention, and monetization Partner closely... ...– Put goals over roles, lead with trust, and connect to our... ...offsites, and Customer Days ~ Our Hybrid Rhythm: We believe...Hourly payLong term contractFull timeTemporary workInternshipWork at officeLocal areaWork from homeFlexible hours
$105k - $120k per year
...looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Lead Data Analyst, Growth Marketing to join our Growth Marketing Team. With ownership of marketing data reporting and analysis, you'll conduct...Full timeRemote workFlexible hours$115.7k - $173.5k per year
...Selection changes the language of the page/content Strategic Growth Initiatives Lead Toronto, Ontario, Canada Sales and Business Development... ...resource availability. Translate worldwide go-to-market strategies into Canadian execution plans, adapting as local market dynamics...Local areaWorldwideRelocationFlexible hoursShift work- ...are looking for a data-obsessed, technically-fluent Retention Specialist to lead our customer lifecycle strategy. You aren’t just "... ...execution of our Email, SMS, and Push notification strategies while pioneering new growth frontiers like WhatsApp. The ideal candidate...Full timeWorldwide
- ...Description Were looking for a driven operator and client growth strategist who thrives in fast-moving, high-stakes environments... ...maintain high performance standards Design and execute growth strategies that drive GMV for clients Analyze content and competitor...Remote jobLong term contract
- ...SMYTHE is seeking a CRM & Retention Manager to own retention engine... ..., and customer lifetime value growth. Sitting at the centre of the... ...the Director of Marketing and lead the Customer Marketing Associate... ...customer LTV trends and make strategic recommendations to grow retention...Long term contractFull timeContract work
$110k - $125k per year
...and I am the Sr. Director of Retention Marketing and Client Experience... ...an amazing experience so far leading our strategy for retaining... ...our consumers, and consciously strategize how we can exceed our five... ...work ethic, and support the growth of their peers through establishing...Full timeSummer workWork at officeFlexible hours- ...We solve that gap. We’re a growth-stage software company helping... ...optimize production. Backed by leading investors and trusted by global... ...the Role We're hiring a Strategic Account Manager (SAM) to own expansion and revenue retention across a regional book of enterprise...Full timeInternshipShift work
- ...management, the Senior Manager, Mortgage Retention and HELOC Strategy is responsible... ...customer experiences, as well as growth and profitability of our Home... ...related policies and procedures Lead and support the execution of strategic initiatives. Evaluate the effectiveness...Hourly payPermanent employmentFull timeInternshipWork at office
$105k - $130k per year
...We are looking for a Strategic Account Manager to further develop our... .... Tipalti partners with leading financial institutions such as... ...package includes: Toronto: ~ Hybrid working model that requires... ...work hard for our 99% customer retention rate which is built on trust,...Full timeWork at officeFlexible hours- ...Build the marketing engine behind the future of hiring. Ribbon is looking for a Founding Growth & Marketing Lead to build the voice, pipeline, and brand behind one of the fastest-growing categories in recruiting: AI-powered interviewing. Your mission is simple: build...Full timeInternshipRemote work
$55k - $77k per year
...trusted. We innovated the market-leading enterprise password manager and... ...As an Account Specialist, Growth, you’ll help very small business... ...the Manager of VSB Growth, this hybrid role is based in Toronto, Canada... ...with AI. We expect every seller, CSM, and team member to become a...Full timeWork at officeLocal areaImmediate startRemote workWork from home3 days per week- ...what do you say, are you in? Your Impact Starts Here As a Lead Revenue Operations Specialist , you'll take the reins on major... ...Perks: Meals provided, team offsites, and Customer Days ~ Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesdays...Hourly payLong term contractFull timeTemporary workWork at officeLocal areaWork from home
$90k - $100k per year
...impact you'll make: The Growth Marketing Manager is responsible... ...Growth function, this role leads the planning, execution, optimization... ...acquisition, CAC, ROAS, LTV, retention, frequency management,... ...Annual bonus program A hybrid way of working Flexible work...Full timePart timeFlexible hoursShift work$60 - $100 per hour
...Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors... ...Hands-on practitioner experience in lifecycle, CRM , or retention marketing. Comfortable with an ESP , a CRM like Salesforce...Full timeContract workSummer workRemote work- ...encouraged. Together with our hybrid work model and flexible state... ...are looking for a world-class Strategic Customer Success Manager to build... ...initiatives, customer retention, and ensuring customers realize... ...adoption and value realization. Lead Strategic Check-ins to review...Long term contractFull timeTemporary workFlexible hours
- ...investment. The Role As a Strategic Customer Success Manager, you... .... You’ll drive customer retention, proactive consumption, and executive... ...based in Toronto, ON for our hybrid working model. Key... ...that foster significant database growth Account & Portfolio Management...Long term contractWorldwide
- ...The Work The Manager, Strategic Finance & Corporate... ...within the Enterprise Strategy & Growth team. Working across enterprise... ...transactions. ~ Lead ongoing monitoring and performance... ...The incumbent will be working hybrid and in office time will be spent...Hourly payPermanent employmentFull timeInternshipWork at office
$75k - $95k per year
...ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers... ...people, enhance lives, and preserve the planet." The Strategic Account & Growth Executive is a hybrid role responsible for both maintaining and expanding...Long term contractFull timeTemporary workPart timeImmediate start$50k - $60k per year
...About Us YuJa, Inc. is a leading provider of cloud-based digital compliance... ...our employees by fostering career growth, continuous learning, and opportunities... ...driving post-sales success, client retention, and revenue growth through strategic upselling and renewals. You'll...Full timeInternshipManual laborWork at officeWorldwideMonday to fridayFlexible hours- ...important part of how the SME & Growth Business team at Airwallex... ...level and company founders that lead you to establish strong relationships... ...term, this role will have a hybrid in-office component. This... ..., and SaaS/Technology ~ Strategic thinker and able to drive '...Long term contractFull timeWork at office3 days per week
$102.17k - $112.17k per year
...procurement team, developing and leading a category management strategy... ...performance against assigned strategic goals You will...... ...program for expectant parents. Growth & Development - We support your... ...meeting room names! Flexible Hybrid Approach At HelloFresh, we...Long term contractFull timeContract workTemporary workWork at officeRemote workWork from homeFlexible hours2 days per week3 days per week$96k - $126k per year
...innovative team. Shape the Future: Lead in redefining revenue... ...function. This role serves as the strategic owner of technology and... ...operational excellence, and business growth For this role, the... ...where you thrive, with remote and hybrid options available across most...Long term contractFull timeContract workLocal areaImmediate startRemote workWorldwide- ...competitive differentiation. THE PURPOSE OF YOUR ROLE The Strategic Finance Analyst is a core contributor to Actionstep’s Finance team... ...business view Finance as a reliable, responsive partner. ~ Growth in scope: demonstrates readiness to take on broader financial...Full timeContract workFlexible hoursShift work
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