Software Engineer III (Bug Bounty Support Team)

Job Responsibility: HackerOne celebrates 10 years and we created a yearbook to remember the work, people, and milestones that helped us empower the world to build a safer internet. We have a lot to be proud of.

Position Summary

Are you passionate about crafting robust, enterprise-level solutions? Do you feel confident in a business support role, working hand-in-hand with customer success managers and working on the most pressing issues? Our Bug Bounty Support team is expanding, and we are seeking a skilled engineer who thrives on the complexities of seamless integrations, scalable automations, and intuitive features customers will love. We're aiming to create the best possible environment for our enterprise customers, and we are looking for passionate engineers who have customers' success at heart.

Your work will go beyond code. You'll master the entire stack, building elegant solutions for our platform. We value proactive individuals who take full ownership of projects, translating business needs into exceptional results. If you want to see the real-world impact of your contributions and help shape the future of HackerOne, this is the role for you.

What You Will Do

• During your first 90 days, you will meet your fellow Software Engineers, learn our codebases and enterprise products and start hands-on coding. You will pair with more experienced team members to work together on some of the tasks and start to deliver independently.

• Your experience from here is yours to own. From leading important new projects to working hand in hand with our principal engineers and designers!

• Long term, you will:

  • Work as a project lead together with stakeholders, designers and product leaders

  • Build, ship and maintain highly-available, performant and durable features focused on (but not limited to) enterprise customers of our platform

  • Work with your team to deliver key results for impactful objectives

  • Be a part of cross-squad initiatives

  • Mentor and be mentored by other engineers

Minimum Qualifications

• 5 years of full-stack Software Engineering experience

• Affinity and willingness to work in a business support role for enterprise customers

• Experience with working in a Product or SaaS company

• Documented experience leading technical projects through all phases of the Software Development Lifecycle

• Must be based remotely in Canada, Eastern Timezone. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Experience with: Ruby on Rails, ReactJS and TypeScript, generative AI, ElasticSearch / OpenSearch, GraphQL

Compensation Range:

Canada: $108k-$116k CAD

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.