Dock Coordinator

Job Responsibility:

The Dock Coordinator is responsible for day-to-day support of the Bison Warehouse Operations providing service to Bison internal and external customers.

Specific responsibilities include:

• Scheduling daily dock tasks and establishing the priority in which the tasks are to be completed.
• Communicating with dock operators about their task schedules and helping troubleshoot problems.
• Communication with Bison divisions to schedule internal customer tasks and troubleshoot problems.
• Work with operations and the shunt team to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.
• Ownership of the reverse logistics process to maintain a quick turnover of returns at our dock. This includes helping with loading, unloading, processing returns, auditing returns, and internal networking with Operations to manage returns.
• Daily capacity reporting. Complete and submit daily activity logs.
• Ensuring all freight originating at the terminal has dimensions capture, maintains weekly DIMS compliance metrics.
• Ensuring all freight originating at the terminal has labels affixed to the skids, maintains weekly Labelling Compliance metrics.
• Ensuring compliance across all manifesting functions, (inbound & outbound) at the dock level
• Ensuring daily dock audit compliance.
• Identifying the need and requesting for 3rd party (temporary) help to manage ebbs and flows in volume at our dock operation.
• Forklift work as required to help the dock daily workflow.
• Some heavy lifting will be required.
• May be required to complete load transfers by hand.
• To work in accordance with all Bison policies and procedures.
• Other duties as required by the position.

Qualifications:

• Knowledge of maintenance systems and processes including parts administration
• Strong organizational skills and record keeping ability with attention to detail
• Intermediate skill level in data entry and spreadsheet navigation, and strong competence in being able to navigate around computer systems
• Problem solving ability; recognize, assess, report and provide solutions
• Strong interpersonal, communication & customer service skills
• Strong time management skills with the ability to work with a strong sense of urgency
• Ability to work in a shop/maintenance environment (dust, noise levels, temperature changes, dirt...)
• Must be able to lift up to 70 lbs.

This position is subject to a Monday to Friday shift, hours of work are 8:00 - 16:30 with a half hour unpaid lunch break.

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.