Unit Secretary (CUPE), Transitional Care Unit

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

• You are a patient and/or client centered individual who performs at an exemplary standard

• You are a team player with excellent communication, critical thinking and prioritization skills

Closing date: June 30, 2026

What we are looking for

The unit secretary is a valuable member whose role has a significant impact on the efficient and effective operation of the unit. The successful candidate will be responsible for both clerical and reception duties.

Responsibilities will include

• Reception duties and telephone communication in this very sensitive and complex area including monitoring the patient call bell system
• Providing information related to patient care as authorized by the clinical manager or her delegate
• Recording, organizing, inputting and filing of physician orders in the computer
• Assisting the facilitating nurse and self scheduling facilitator with ongoing staffing issues
• Filing patient reports
• Coordinating the replacement of staff for sick calls
• Ordering of supplies
• Monitoring and assessing IT support computer equipment
• Participating in special projects as requested

The unit secretary works under the direction of the Patient Care Manager and/or her delegate and in cooperation with the facilitating nurse.

What you bring to the role

• Previous unit secretary experience
• Sound knowledge of medical terminology
• Proficient computer and typing skills
• Strong customer service, interpersonal and written and verbal communication skills
• Ability to prioritize and manage multiple demands in a fast pace environment
• Strong critical thinking, problem solving and decision-making skills with a high attention to detail
• Excellent organizational skills
• Demonstrated ability to work effectively within an interprofessional team as well as independently
• Demonstrated good attendance record with the ability to maintain this same standard
• Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule

D8 Mon-Sun, stats

Please note schedules may change due to operational needs.

Compensation

CUP C03

$28.13 - $31.65

Who we are

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.