Change Management & Reporting Coordinator

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Who are you?

The Change Management & Reporting Coordinator supports organizational change initiatives by developing training programs, creating user‑friendly learning materials, and ensuring employees can confidently adopt new systems and processes. This role also supports reporting activities by working across multiple software platforms to gather information, understand workflows, and translate system functionality into clear documentation and training resources. Strong communication, technical proficiency, and the ability to simplify complex information are essential.

Job Description

• Design and develop training programs that support new processes, tools, and organizational changes.
• Build structured lesson plans outlining objectives, content flow, activities, and assessments.
• Create high‑quality materials to support training delivery and end‑user support, including:
• Facilitate instructor‑led sessions with demonstrations and hands‑on practice.
• Develop digital modules, walkthroughs, and tutorials for independent learning.
• Produce concise, easy‑to‑use resources that reinforce key tasks and workflows.
• Deliver clear, engaging written content and presentations that simplify complex concepts for diverse audiences.
• Use Microsoft Outlook, Teams, Word, Excel, PowerPoint, and SharePoint to build, manage, and deliver training and reporting content.
• Work across platforms such as Procore, Intelex, and Power BI to understand workflows, gather reporting requirements, and translate system outputs into training materials and user documentation.
• Assist in creating, updating, and maintaining reporting dashboards, data summaries, and user guidance for reporting tools.

Qualifications

• Experience developing structured learning content, training plans, and user‑friendly documentation.
• Ability to communicate clearly, simplify technical concepts, and present confidently to groups.
• Skilled in Microsoft Office Suite and collaboration tools; able to learn new software quickly.
• Experience with Procore, Intelex, and Power BI, with the ability to translate system workflows into training and reporting content.
• Ability to interpret data, understand reporting structures, and support dashboard or report creation.
• Comfortable working with cross‑functional teams, gathering requirements, and supporting change adoption.
• Strong ability to manage multiple deliverables, timelines, and stakeholder needs.

Additional Information

What's in it for you... 

• 100% covered health and dental benefits for you and your dependents (including paramedical services) 
• Health spending account, to top up expenses not covered in the benefits program 
• RRSP option with company matching 
• Annual learning and development budget 
• Access to a range of online learning tools, and support for career development and growth 
• Coverage of one professional membership or license fee per year, if directly related to your role
• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives 
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging 

The base salary range for this full-time role is $75,000 - $120,000per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and

qualifications

This posting reflects an existing vacancy that we are actively hiring for.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at 

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We may use automated or AI-based tools to support the screening, assessment, or selection of applicants. 

This posting reflects an existing vacancy that we are actively hiring for.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.