Western Canada Compliance Manager

Description
At MISTRAS Services Inc., we are transforming asset protection through industry-leading Non-Destructive Examination (NDE) and engineering solutions. As a global leader in technology-enabled asset protection, we combine cutting-edge inspection techniques, advanced proprietary software, and top-tier technical expertise to help our clients ensure safety, operational efficiency, and structural integrity across critical infrastructure.
In this role, you will provide multi-disciplinary leadership across Western Canada, ensuring health, safety, environment (HSE), quality management, and radiation safety standards are rigorously implemented across all projects and service locations. Based in Calgary, Alberta with approximately 50% travel for field-level auditing, operational reviews, and mentoring you will act as the designated Western Canadian Radiation Safety Officer (RSO), direct ISO 9000 / COR quality processes, manage incident investigations, and support business unit integrations.
Key Responsibilities
HSE Program Leadership & OHS Oversight:
Oversee implementation, monitoring, and continuous improvement of OHS and environmental programs across Western Canadian field operations and facilities. Ensure full alignment with provincial OHS legislation, federal laws, and client-specific requirements.
Radiation Safety Officer (RSO):
Serve as RSO for Western Canada, directing all aspects of the industrial radiography radiation safety program. Oversee licensing, dose monitoring (ALARA), emergency response, regulatory reporting, and investigations of exposure deviations or incidents.
Quality Management (QMS & ISO 9000):
Manage Western Canadian QMS processes, facilitating internal audits, Corrective Action Requests (CARs), Nonconforming Material tracking, and client-specific QA/ABSA requirements.
Audits & Continuous Improvement:
Plan, coordinate, and execute field safety observations, periodic compliance audits, and annual COR audits. Track compliance KPIs, trend statistics, and implement corrective action action plans.
Incident Investigations & Case Management:
Lead and support Western Canadian incident investigations, root-cause risk analyses, and closure. Collaborate with occupational health personnel on WCB claims and modified work/return-to-work plans.
Operations Support & Training:
Assist with project kickoff meetings, prequalification's, and Site-Specific Safety Plans (SSSPs). Supervise training and qualification records (including SNT and safety matrices) and mentor field compliance/safety personnel.
Required Qualifications & Skills
Technical & Radiation Tickets:
Valid Certified Exposure Device Operator (CEDO) certification. Valid Source Retrieval Certificate and Camera Maintenance Certificate (or willingness/ability to obtain promptly).
Industry Experience:
Demonstrated compliance, HSE, or quality management experience within the Oil & Gas, industrial inspection, or NDE sectors. Strong familiarity with industrial radiography operations and associated regulations.
Auditing & Systems Knowledge:
Working knowledge of OHS legislation (provincial and federal), COR audit frameworks, and ISO 9001/9000 Quality Management Systems.
Software & Communication:
Strong working proficiency with Microsoft Office (Word, Excel, PowerPoint) paired with clear, professional written and verbal communication skills.
Travel & Physical Requirements:
Valid Driver’s License and willingness to travel up to ~50% across Western Canada for field-level audits and mentorship. Ability to routinely lift up to 50 lbs and work flexible shifts/extended hours when required.
Pre-Employment Testing:
Ability to pass a pre-employment drug & alcohol screen and background check per Canadian Model standards.
Nice-to-Have Assets
Certified COR Auditor credentials or formal ISO lead auditor qualifications.
Recognized safety or quality designations (e.G., CRSP, CSO, NCSO, CQA).
Prior hands-on experience managing radiation safety programs across multi-site laboratory/branch networks.
Direct experience integrating newly acquired business units or branches into a standardized corporate HSE/QMS framework.
Why Work at MISTRAS Services?MISTRAS Services Inc. strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every MISTRAS Services Inc. employee plays a part in our Company’s success and making this a great place to work. We are committed to a workplace where all employees are free to raise issues, concerns, and questions for the improvement of our operations and work environment. Safety is the overriding priority in everything we do;
all duties critical to safety, quality, and environmental protection are carried out in compliance with all requirements and with personal accountability.
MISTRAS Services Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable legislation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
MISTRAS Services Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable legislation.
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