Lease Administrator, Operations, Contract

As a Lease Administrator , you can expect to work collaboratively with a team of about 5 colleagues on completing retail transactions system adjustments, system audits and reporting. You will be ensuring the accurate completion for trade-up terminations as well the timely completion of ongoing payment setups. Responsible for exercising adherence to: credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of responsibilities while meeting customer expected turnaround-timing commitments.

Please note this is a 6-month contract hybrid opportunity.

Day to day

• Booking Functions – Responsible for the following for each transaction:
  • Finalize the booking process within InfoLease
  • Prepare all terminations associated with newly booked contracts
  • Prepare Trade-up Journal
  • File preparation for Imaging
• Creating all Trade-Up terminations
• Reconciliation of Trade-Up journals
• Reconciliation of Dealer Payables
• Responsible for liaising between Finance and Contract Admin for funding related items.
• Manage all funding needs after booking to ensure they are done on a timely and accurate basis.
• Responsible for specific Reconciliations between Portfolio Administration and Finance
• Ensure accurate and timely updates of all necessary data in DLL’s back-end system.
• Address customer complaints, identify source causes of issues and work with the team/other departments on resolutions.
• Multi-Asset Uploads and file preparation

General:

• Develop and maintain a positive consultative relationship with internal customers as it relates to key system requirements and processes.
• Accountable for achieving daily, weekly and monthly KPI’s and SLAs.
• Ongoing procedure review and update, including updating procedures, training manuals, and reports.

• Responsible for ensuring that proper records are kept and that policies and procedures are followed, as well as, ensuring all internal controls are adhered too.

• Support the implementation of IT projects, which includes but not limited to the creation of: test cases, execution of test cases, creation/amendment of procedures/training material, and training of users.

• Responsible for file preparation for imaging.

• As part of the Lease Admin team, the Lease Administrator will also be called upon from time to complete other administration responsibilities to ensure effective workload for the entire team.

• Special projects and other duties as assigned by management from time to time.

• Back-up to others within the Portfolio Administration Department as deemed necessary and assigned by manager.

All members enjoy

• Two working days per year volunteering for a local charity
• Bonus plan
• Remote working from home opportunities
• Flexible hours
• Career development opportunities: online learning, member development programs, Tuition reimbursement program.
• Outstanding Medical, Dental, Vision and Paramedical benefit programs
• Employer paid defined contribution pension plan
• Industry leading Vacation package
• Subsidized Gym membership programs
• Employee Referral program
• Open concept modern working environment

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials

• Post-Secondary education a requirement.
• Strong attention to detail and excellent keying data entry skills.
• Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset.
• Ability to manage multiple priorities within tight timeframes while maintaining ongoing attention to detail while meeting set deadlines.
• Must be self-directed, decisive and goal oriented.
• Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction.
• Ability to embrace and champion change.
• Capable of driving growth capacity by continuously looking for better ways to improve processes.
• Excellent problem-solving skills along with logical thinking.
• Excellent verbal and written communication skills along with effective interpersonal skills.
• Able to work independently.
• Excellent planning & organizational skills.
• Solid team player with the ability to work in a very demanding, fast-paced environment.
• Proficient in MS – Word & Excel and Outlook.

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members

• Health – Manage mental, emotional and physical health

• Finance – Provide learning opportunities to help members achieve personal financial health

• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL.

Settling In

At DLL, we are many things. We are team members, family members, and community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know

Desired Primary Work Location: Burlington, ON

$52,323.00 - $78,485.00

Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are subject to eligibility.

• Deadline for application: Tuesday, July 14, 2026

• The selection process may involve an assessment.

• Applications via email will not be reviewed. Please apply online via our career website:

• DLL’s referral program applies

• #LI-AK1

• For more information, please contact our Talent acquisition partner April Kim via ***email_hidden***

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to the successful completion of a background check.

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

DLL, a great place to build your career

DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture — shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us — is at the heart of everything we do.

We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.

You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.

Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.

Join us in Partnering for a better world!