service advisor - auto repair
$47.85k - $62.5k per yearFull-time
Mikasa Automotive
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Business sector
- Private sector
- Automobile repair services
- Private company, corporation or industry
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Windows
- MS Word
- MS Office
- Google Drive
- Protractor
Area of specialization
- Communications
- Auto repair
Additional information
Security and safety
- Criminal record check
- Driving record check (abstract)
Transportation/travel information
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Parking available
- Variable or compressed work week
Vacancy posted 6 hours ago
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