Bilingual Billing Associate (English/French) (Barrie, ON)

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

The Target Pay Range for this position is $22-$27 hourly. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

This role requires English and French.

This posting is for an existing vacancy within our organization.

Our recruitment process may include use of Artificial-intelligence (AI) Tools.

Position Overview

The Billing Associate is responsible for supporting the billing process by preparing, reviewing, and issuing invoices to customers in a timely and accurate manner. This role ensures the integrity of billing data, assists with resolving billing discrepancies, and provides excellent customer service to both internal and external stakeholders.

Key Responsibilities

• Prepare and generate customer invoices based on contracts, purchase orders, and service delivery records.
• Review billing data for accuracy and completeness prior to invoice issuance.
• Process billing adjustments, credits, and refunds as required.
• Respond to customer inquiries regarding invoices, payments, and billing discrepancies.
• Collaborate with sales, customer service, and finance teams to resolve billing issues.
• Maintain organized billing records and documentation in accordance with company policies.
• Assist with month-end and year-end billing close processes.
• Support the implementation of billing process improvements and automation initiatives.
• Ensure compliance with company policies, procedures, and relevant regulations.
• Provide regular status updates and reports on billing activities to management.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
• 1+ years of experience in billing, accounts receivable, or a related finance role.
• Familiarity with billing software and ERP systems (e.g., SAP, Oracle, QuickBooks).
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Office Suite, especially Excel.

Preferred Skills

• Experience in customer service or client-facing roles.
• Fluent in French.
• Knowledge of industry-specific billing practices.
• Ability to handle confidential financial information with discretion.
• Experience working in a fast-paced environment with tight deadlines.

Working Conditions

• Office-based role with standard business hours.
• May require occasional overtime during billing cycles or month-end close.

Reporting Structure

• Reports to the Billing Supervisor, Billing Manager, or Finance Manager.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.