Security Operator / Dispatcher (Call Centre Agent)
$21 per hourFull-time
Overview
Job Skills / Requirements
We have an exciting opportunity in our Operations Centre where you will play a critical role in protecting people and maintaining secure environments! Our Operators are responsible for facilitating communication and responses between our Security Officers, clients, and Paladin management throughout the province, regarding emergency situations, special requests, site safety, and more.
Pay Rate: $21.00/hour
Work Hours: Full-time overnight shifts (graveyards)
Responsibilities:
- Handle a high volume of inbound / outbound calls and email communication
- Dispatch alarm response calls
- Initiate after-hour emergency service calls and security requests
- Use exceptional customer service skills while remaining calm and focused in stressful, high-pressure situations, adapting quickly in a dynamic environment
- Document all information into comprehensive reports
Requirements:
- 1-2 years of call center, dispatching, scheduling, security, or related work experience
- Excellent communication (both verbal and written) and strong interpersonal skills
- Demonstrated computer literacy, proficiency in Microsoft Office (Word, Excel, Outlook), and a willingness to learn new systems
- Detail-oriented with strong time management, organizational, and prioritization skills
- Ability to handle confidential company and employee information, procedures, and facilities’ systems with discretion
- Solid security knowledge and situational awareness
Additional Information / Benefits
Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Security Operator / Dispatcher (Call Centre Agent) in Burnaby, BC vacancy
$36.68k - $51.35k per year
...individuals. : We're seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this... ...instrumental in theft prevention, assist store investigators, and operate advanced CCTV technology to protect our Associates,...SuggestedFull timeWork at officeImmediate startRemote workHome office- ...services, and user experiences. Role Overview We’re inviting individuals from all backgrounds, including those searching for call centre agent roles, to express interest in joining upcoming consumer research studies. These may include online interviews, product...SuggestedPart timeCasual workRemote workWork from homeFlexible hours
- ...Come share your passion for aviation with the next generation of learners at BCIT! BCIT’s Aviation Operations team in the School of Transportation requires temporary faculty members (up to 100% FTE) at our Aerospace Technology Campus in Richmond to teach in the Aviation...SuggestedPermanent employmentFull timeTemporary workPart timeFlexible hours
$25 per hour
...As an Integrated Guarding Operator, you will be responsible for monitoring... ...based within our Operations Centre in Burnaby. The role requires... ...looking for one part-time/on-call Operator. All schedules... ...year of work experience as a Security Officer and/or in a monitoring...SuggestedFull timePart timeWork at officeShift workNight shiftAfternoon shift$46.77k per year
...team as a Remote Member Service Agent and play a key role in... ...overnight. This overnight position operates Tuesday through Saturday, from... ...customer service, preferably in a call center setting. Showcase... ...as part of a virtual 24/7 call centre and participate in a shift bid...SuggestedRemote workFlexible hoursShift workNight shiftWeekend workWeekday work$18.73 per hour
...move, and arrange storage boxes, bins, and totes. Equipment Operation: Load and operate hand carts, hand trucks, pallet jacks, and other... ...-wrap pallets at ground level or on carts, and stack pallets securely onto trucks. Inventory Tracking: Use a proprietary computer system...Hourly payContract workMonday to fridayShift work$48k - $50k per year
...Now Hiring: Warehouse Operations Coordinator | Burnaby, BC We are looking for a Warehouse Operations Coordinator to join our growing team at our Burnaby warehouse. This role is ideal for someone with warehouse experience, strong logistics knowledge, and hands-on SAP & inventory...Permanent employmentFull timeWork at officeImmediate startMonday to friday- ...Telephone Operator - Receptionist Competition No: 2026-057 Duration: Regular... ...position works in the RCMP Non-Emergency Call Centre organizational unit. This is public contact... ...to obtain and maintain an RCMP Enhanced Security Clearance. SCHEDULE: 70 hours biweekly...Full timeWork at officeLong distance
- Job Title: Machine Operator 1 FLSA Status: Non-Exempt Department: Operations Reports to: Assistant Manager, Superintendent or Assistant Superintendent GENERAL DESCRIPTION / PURPOSE: Machine Operator 1 (MO1), a field based position, is responsible for operating...Remote workShift work
- ...candidate will be able to bring industry experience into the classroom, develop course and program curriculum, deal with relevant operational and educational issues, and cultivate positive relationships with students. BCIT is one of Canada’s largest post-secondary institutes...Full timeTemporary workApprenticeshipLocal areaWorldwide
- ...global marine industry experience into the classroom, workshop, or vessels; develop course and program curriculum; deal with relevant operational and educational issues; and cultivate positive relationships with students. Please note: Appointments will be of varying...Full timeTemporary work
$20 - $24 per hour
...Answer clients' inquiries and provide information Experience and specialization Type of experience ~ Call centre Additional information Security and safety Criminal record check Reference required Work conditions and physical capabilities Attention...Permanent employmentFull timeRemote work$42.52k per year
...currently hiring 3 Part-Time Service Advisors for our Member Contact Centre. This role is based at our Burnaby Head Office . Please note... ...environment ~ Level 1 Insurance license (or a commitment to secure your license within your first 45 days). BCAA will provide time...Permanent employmentFull timePart timeWork at officeMonday to fridayFlexible hours$50k - $60k per year
...Building Maintenance & Property Operations Technician Location: 570 Dunsmuir Street, Vancouver, BC Employment Type: Full-time, Permanent... ...role. Only shortlisted applicants will be contacted. No phone calls, please. Please note that Canadians and permanent residents...Permanent employmentFull timeFor contractorsCasual workMonday to fridayAfternoon shift- .../ Requirements We are looking for experienced and reliable Security Guards for Full-Time Mobile Officer roles! In this position,... ...complete lock-up / unlocks, and communicate regularly with our 24/7 Operations Centre. Our ideal candidate has strong observation skills,...Full timeWork at officeShift workNight shift
- BCIT's School of Transportation is seeking a temporary, full-time (1.0 FTE) Faculty, Auto Service Technician to teach in the Automotive Program at our Burnaby campus. Please note: Appointments will be of varying durations, providing temporary coverage for both pre-scheduled...Permanent employmentFull timeTemporary work
- ...Job Type: Full-time | Part-time | Commission-based Experience Level: New Agents, Experienced Agents, or Those Planning to Become Licensed Grow your real estate career with powerful tools, proven support, and a trusted brand recognized nationwide. Whether you're newly...Full timePart timeLocal areaShift work
$151.1k - $188.9k per year
...is all about The Director, Technology Operations provides strategic and operational leadership... ...productivity and delivering a consistent, secure employee technology experience. As a... ...Service Desk KPIs and SLAs, including first-call resolution, ticket resolution times, customer...Permanent employmentWork at officeRemote workFlexible hours$22 - $24 per hour
...Job Responsibility: SPG Security Services is a leader in providing advanced security solutions, specializing in tactical operations for high-risk environments. We are currently seeking highly... ...ensure maximum security Monitor and secure access points, verifying credentials...Hourly payFull timePart timeMonday to fridayFlexible hoursShift workNight shift- ...Job Description AECOM Canada is seeking a Director of Operations for the Environment Business Line, this is an existing position.... ...Information At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring...Full timeContract workWork at officeLocal areaWorldwideFlexible hours
$66.85 - $96.1 per hour
...work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective... ...contingency planning, grievance processes, and 24‑hour managerial on‑call duties. Initiates and facilitates proposals for service delivery...Long term contractInternship$20 - $23 per hour
...Company Overview: We are North America's leading security and facility services provider with approximately 300,000 service personnel... ...and monitoring services, with a focus on maintaining a safe and secure environment for all personnel and assets. RESPONSIBILITIES...Hourly payFull timeCasual workShift work- Come share your passion for Aircraft, Avionics, or Aircraft Turbine Engine Maintenance with the next generation of learners at BCIT! BCIT’s Aviation Programs at the School of Transportation requires temporary Faculty members (up to 100% FTE) at our Aerospace Technology...Permanent employmentFull timeTemporary work
- ...CPIC Operator - Clerk Competition No: 2026-088 Duration: Regular Part Time Salary... ...police detachments, etc. Skill in the operation of equipment used in work. The incumbent... ...to obtain and maintain an RCMP Enhanced Security Clearance. The closing date for this competition...Part time
$110k - $160k per year
...thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge... ...where you belong. Our collaborative project team is seeking a Operations Coordinator for commissioning activities at an exciting project...Full timeFor contractors$66.4k - $85k per year
...About the role: D-Wave is seeking a highly motivated Quantum Lab Operations Specialist to join our Lab Operations Team and support critical... ...a training period, you might be asked to join one of our on-call teams This position may involve occasional travel for field systems...Full timeManual laborLocal areaFlexible hours$24 per hour
...Experience ~1–3 years of warehouse experience. ~ Customer service experience is considered an asset. ~1–3 years of experience operating stand-up forklift trucks (Reach or Counterbalance), including loading and unloading trucks. ~ Valid forklift operator license required...Temporary workImmediate startMonday to fridayFlexible hours- ...Now Hiring: Bilingual Inbound/Outbound Sales Agent – Join a Growing, High-Energy Team! Do you thrive in a fast-paced environment? Love... ...Canada’s most trusted marketing and consulting firms, is expanding our call center team to represent our valued client, TELUS Communications...Hourly payLong term contractFull timeImmediate startMonday to friday
$23.1 per hour
...British Columbia, CA, V5C 5A9 Company: Grainger Businesses Work Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers...Hourly payFor contractorsInternshipWorldwideRelocation$109.9k per year
...under your belt, but your knowledge of managing and leading a team is second to none. Safety is always your top priority, and all your operations decisions are focused on safeguarding the well-being of everyone around you. If this sounds like you, you’ll be a great fit as our...Full timeTemporary work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Security Operator / Dispatcher (Call Centre Agent). Be the first to apply!
