Retirement Wealth Marketing Operations Director

Direct marketing operations, business reporting, and investment alignment for Manulife’s Retirement and Wealth business in a hybrid Toronto setting.This Director leads operating rhythm and business management for Retirement and Wealth Marketing. You will translate business priorities into marketing objectives, coordinate competing initiatives, and provide decision-ready reporting. The work connects KPIs, NPS performance, budgets, resources, and stakeholder commitments across regions.Key Responsibilities:
Translate priorities into marketing objectives and investmentsMonitor KPIs and campaign effectiveness across regionsPrepare monthly and quarterly leadership reportingTrack owners, milestones, risks, and delivery barriersCoordinate employee feedback and action planningRequirements:
Bachelor’s degree with eight to ten-plus years’ experienceAsset management, markets, products, and investment knowledgeStrong communication, presentation, organization, and prioritization skillsCollaborative relationship-building across organizational functionsAbility to apply AI, technology, and dataUse business management, performance measurement, stakeholder alignment, and reporting expertise to guide Retirement and Wealth Marketing decisions.
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