Aquatics Director The Glencoe Club

The Glencoe Club is a private, family‑oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading‑edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first‑class restaurants; and create life‑long memories with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation, we want to hear from you.

Responsibilities

• Strategically direct, plan and optimise aquatic operations, facilities, events and schedules to ensure industry‑leading service, safety standards and exceptional member experiences.
• Foster a collaborative, accountable team culture through clear communication, coaching, performance support and continuous improvement initiatives.
• Lead the recruitment, onboarding, scheduling, payroll, performance management and off‑boarding for direct reports including the Aquatics Supervisor, Head Lifeguards, Aqua‑Fitness Instructors and Team Leads.
• Develop and support staff and leaders through training, coaching, certification management, succession planning and professional development.
• Resolve member and staff concerns professionally while ensuring a safe, positive and high‑quality experience.
• Manage departmental budgets, forecasting, reporting, purchasing, inventory and vendor relationships to support effective operations and resource allocation.
• Monitor operational performance and provide administrative and committee support to inform decision‑making and strategic planning.
• Ensure full compliance with Glencoe and Alberta OHS health and safety regulations by overseeing staff training, regular facility inspections, equipment maintenance, risk management and rigorous emergency incident reporting.
• Collaborate with internal departments and facility teams to drive seamless operations, advance organizational initiatives and actively promote aquatics programs to ensure a safe, exceptional member experience.

Qualifications

• Diploma or degree in Recreation, Sports Administration, or related field.
• 3‑5 years of leadership experience in a large aquatic facility, with experience in private clubs considered an asset.
• Certifications in the following are required: National Lifeguard – Pool; Lifesaving Society Swim Instructor; Leadership Instructor; Standard First Aid & CPR; Pool Operators II.
• Lifesaving Society Instructor or Trainer certifications, National Lifeguard Instructor, Aqua‑Fitness Instructor and First‑Aid/CPR Instructor certifications would be considered an asset.
• Proven experience in recruitment, workforce planning, leadership, performance management, budget management and reporting, coaching and team development.
• Demonstrated success in developing, delivering and enhancing aquatics programmes and associated documentation (policies, procedures, training programmes and service standards) that drive participation, engagement and operational effectiveness.
• Strong knowledge of aquatic safety, risk management, emergency response procedures, health regulations and industry standards.
• Excellent communication, relationship‑building, problem‑solving and conflict‑resolution skills, with the ability to effectively address member and staff concerns.
• Demonstrated ability to collaborate, influence outcomes, facilitate discussions and make sound decisions in a dynamic environment with a high level of professionalism, integrity and accountability.

Why choose us

• An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders.
• Numerous opportunities for personal and professional growth including training and development.
• Delicious, fulsome employee meals prepared daily.
• Employee referral programme that rewards the additional talent you bring.
• Numerous employee recognition programmes to reward you for your incredible efforts.
• Comprehensive health and dental benefits available for you and your family.
• An Employee/Employer contributed to RRSP plan.

Additional Details

This is a temporary 12‑month, full‑time, salaried position that reports to the Recreation Manager. The successful candidate may be required to work a variety of shifts including weekdays, evenings, weekends and holidays, so a flexible schedule is required.

Additional information about The Glencoe Club and offerings can be found at or at

The successful applicant will be required to complete a background check as well as Respect in the Workplace and Respect in Sport online certifications prior to commencing employment.

Qualified applicants are invited to submit their cover letter and resume to View email address on ca.talent.com by Wednesday, July 8 .

We thank all applicants for their interest in working for the Glencoe, although only short‑listed candidates will be contacted directly.