Boat Operations and Property Maintenance Technician

Job Responsibility:

JOB DETAILS

Job Title: Boat Operations and Property Maintenance Technician

Location: Port Moody, B.C. | Cape Carraholly Retreat

Tentative Start Date: May 26th, 2025

Employment Type: Part-time or Full-Time | Salaried Position

Compensation: TBD

Schedule: TBD

ABOUT US

Cape Carraholly Retreat is a water-access only hospitality retreat offering guests off-the-grid experiences in an oceanfront property with our upscale yurts, lodges, and event venue. Our mission is to deliver exceptional service to guests from the moment they begin their journey with our boat shuttle service, creating a seamless experience that allows them to relax and reconnect with nature. Cape Carraholly Retreat opened in the fall of 2022 and currently has four 3-bedroom lodges and 6 glamping units including 5 yurts, and 1 dome. The 75-acre property is located within the jurisdiction of the City of Port-Moody and the border of Belcarra District in the Greater Vancouver area. In addition to offering short-term rentals, we also host a variety of events, including weddings, film productions, and content creation, in collaboration with entrepreneurial partners. We encourage guests to immerse themselves in the outdoors by taking advantage of our on-site amenities including kayaks, a sauna, a beach shack, an outdoor gazebo, and hiking trails.

The Boat Operations & Property Maintenance Technician is a key member of our on-site team responsible for overseeing the daily operations of the retreat. The ideal candidate is experienced with boats, confident in mechanical and maintenance tasks, and thrives in a hospitality-focused, outdoor environment. We are seeking a hands-on, people-oriented professional to help keep our operations smooth, our guests happy, and our property in top shape. If you are a self-starter, who proactively keeps busy and can work with minimal supervision, we would love to hear from you.

KEY RESPONSIBILITIES

Boat Operations

• Operate a passenger boat for guest and staff transportation between the mainland and the property
• Uphold marine safety protocols and emergency response procedures
• Perform and log daily, weekly, and monthly maintenance tasks to ensure the safe and reliable operation of the boat
• Conduct routine inspections of engines, fuel, steering, and electrical systems
• Respond to mechanical issues promptly and perform troubleshooting
• Maintain cleanliness of boat interior and exterior to ensure a comfortable and welcoming guest experience
• Coordinate with marine service providers for advanced mechanical work or periodic servicing
• Maintain dock infrastructure and ensure secure mooring and passenger safety during loading/unloading
• Monitor weather conditions regularly and modify transportation schedules as necessary to ensure passenger safety.

Ground Transport

• Operate on-site vehicles on varied terrain, adhering to all safety protocols
• Load and unload guests' luggage for transport between the dock and their accommodations
• Perform and log maintenance tasks to ensure the safe and reliable operation of on-site vehicles
• Respond to mechanical issues promptly and perform troubleshooting

Property Maintenance

• Facilitate basic plumbing repairs including leaks, faulty fixtures, and drainage to prevent flooding around structures
• Assist with basic septic system monitoring and reporting issues
• Maintain water systems for outdoor cookhouses, outdoor showers, and hot tubs
• Complete minor landscaping tasks
• Support waste management and proper disposal of recyclables
• Schedule and facilitate retreat supply runs and other recurring deliveries
• Maintain the overall cleanliness and upkeep of the property

Guest Communications

• Manage check-in process by welcoming guests and providing information and instructions upon their arrival at their reserved unit
• Provide friendly, professional, and solution-oriented guest communication and service throughout the stay
• Respond to business phone inquiries, manage email correspondence, and coordinate boat shuttle schedule
• Monitor and respond to guest reviews and feedback to improve the guest experience
• Support event setup and logistics, particularly for special events

QUALIFICATIONS

Boating Experience:

• Proven experience operating motorized boats; valid boater certification

Maintenance & Mechanical Skills:

• Hands-on experience with general property maintenance, including plumbing, electrical, carpentry, boats, and utility vehicles

Hospitality or Guest Service Experience:

• Demonstrated experience in sales, hospitality, or customer service
• Strong interpersonal and communications skills with a friendly and professional demeanor while interacting with guests

Organizational Skills:

• Ability to manage multiple responsibilities, be self-motivated and capable of working independently, and respond to maintenance or guest needs efficiently

Outdoor Competence:

• Comfortable working in remote, outdoor settings in various weather conditions
• Passion about the outdoors and working with people in a nature-centered environment

Physical Fitness:

• Capable of lifting heavy items (e.g., luggage, supplies), walking uneven terrain, and performing physical tasks

Emergency Preparedness:

• Current First Aid/CPR certification (or willingness to obtain); knowledge of marine and remote-area safety practices

Team Player:

• Willing to collaborate with a small team, take initiative and demonstrate leadership skills

Adaptability

• Adaptable to changing operational needs and reservation schedules, responding with a proactive and solutions-oriented approach

CERTIFICATIONS & ELIGIBILITY

• PCOC (Pleasure Craft Operator Card)
• First Aid/ CPR & AED
• Valid Driver's License
• SVOP (desirable)
• WHMIS (desirable)
• Wilderness First Aid (desirable)
• Hospitality & Tourism Management Certificate (desirable)
• Access to personal vehicle (desirable)
• Area of residence in Port Moody (desirable)

COMPENSATION & BENEFITS

• Competitive Salary: Based on experience, qualifications, and schedule (full-time or part-time TBD)
• Housing or Transportation Support: On-site housing or boat commute assistance may be provided, depending on availability and candidate needs
• Work Environment: Opportunity to work in a unique, nature-based hospitality setting with a supportive team
• Professional Development: Potential for training or certification assistance in boating, first aid, maintenance, and hospitality operations
• Job Perks: Access to retreat amenities (e.g., kayaks, sauna, trails) during off-hours and discounts on accommodations for friends and family
• Flexible Scheduling: Seasonal flexibility and opportunities for long-term placement or growth within the retreat operations team

***Forward Resumes (cover letters encouraged):

Subject Line: Boat Operations and Property Maintenance Technician- NAME

Email: View email address on ca.edajobs.com

Job Types: Full-time, Part-time, Seasonal

Pay: $25.00-$35.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Application deadline: 2025-05-16Expected start date: 2025-05-26