Service Advisor

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Woodstock office location.

Responsibilities-

• Maintain and update daily records of repairs and delivery.
• Handle and respond to inbound calls for both internal and external repairs/ service.
• Review expense reports from mechanics for approval.
• Review all open service work orders in the system and ensure all the costs have been accounted for.
• Ensure accurate and real-time statuses on all work being performed in the shop
• Maintain receipts, records, and withdrawals of the stockroom
• Managing inventory for telematics in system and on ground.
• Prepare invoices for customers and also send for deductions.
• Working on OOS truck and trailer report and follow up with them.
• Inspect deliveries for incoming and outgoing items for accuracy, damage or discrepancies and report any issues to supervisor
• Work with a positive and professional attitude and communicate effectively and efficiently with customers
• Manage and track truck and trailer parts inventory and order parts as necessary.
• Examine and inspect immediately.
• Ensure compliance and accurate documentation for audit.
• Review parts that are ordered in and schedule the trucks in to have the parts installed daily.
• Enters order information correctly into the computerized service ordering system to ensure accurate billings including; ensuring all parts are billed out correctly on each line and work order.
• Assist parts department in routine inventory count.

Requirements

• College diploma or University degree preferred
• Must have had a minimum of 1+ years in a coordination role, preferably in the service and repair industry
• Previous experience in Heavy Truck/ Automotive Industry is an asset.
• Previous experience in ordering parts/ parts coordination is an asset
• Excellent verbal and written communication skills
• Good mechanical aptitude.
• Ability to multi-task and thrive in a fast paced, dynamic work environment

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth