Guidewire P&C Insurance Policy Conversion Analyst Bilingual French-English

Location: Toronto, ONRole Descriptions
Property Casualty in InsuranceLanguage Skills : FrenchLanguage Skills : EnglishMandatory RequirementsExperience in Property & Casualty (P&C) InsuranceMultilingual proficiency in English and French (spoken and written)Experience in policy administrationpolicy servicingor insurance operationsAbility to interpret insurance policiesendorsementsand policy documentationProficiency in MS Excel and other productivity toolsGood communication and stakeholder management skillsAbility to work accurately in a process-driven environmentGood to Have Knowledge of the Canadian P&C Insurance MarketExperience with Guidewire PolicyCenter or similar Policy Administration SystemsExposure to insurance compliance and regulatory requirementsProficiency in Microsoft Office applications.Key Responsibilities
Add| modify| delete| and validate policy data to facilitate successful conversion into the target policy administration platform.Compare source system records with target system data and perform required corrections.Validate policy information| endorsements| coverages| limits| deductibles| and other policy attributes.Investigate and resolve policy conversion exceptions and errors.Monitor policy conversion queues and take corrective action on errored-out policies.Support policy renewals by ensuring timely completion of conversion activities.Perform quality checks and validation activities in accordance with established QA frameworks.Ensure data accuracy| completeness| and compliance with client requirements.Document exceptions| risks| and issues identified during conversion activities.Participate in audits| performance reviews| and quality management programs.Maintain daily production and progress reports.Track and report agreed KPIs and SLA performance metrics.Collaborate with Aviva stakeholders on policy-related queries and escalations
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