Technicien Informatique N3 Microsoft 365
Alliance ressources humaines inc.
Microsoft 365 et le diagnostic réseau sont au cœur de ce poste de technicien informatique N3 chez Grav-iti, en consultation TI. Tu résous les incidents complexes et accompagnes les équipes N1 et N2.Grav-iti recherche une personne expérimentée pour prendre en charge les escalades et maintenir les infrastructures de ses clients. Tu travailleras avec Windows Server, Active Directory, GPO et RDS. Tu analyseras les journaux, identifieras les causes racines et administreras Microsoft 365, Exchange Online, SharePoint Online et Entra ID.Responsabilités clés :
Résoudre les incidents non réglés par les niveaux N1 et N2Prendre en charge les escalades N1 et N2 de bout en boutDiagnostiquer les problèmes Windows Server, Active Directory et réseauxAnalyser les journaux et déployer des correctifs durablesAdministrer Microsoft 365, Exchange Online, SharePoint Online et Entra IDExigences :
DEP, AEC ou DEC en informatique, ou formation équivalenteAu moins cinq ans d’expérience en soutien informatiqueExpérience démontrée en escalades N3Maîtrise de Windows, Windows Server, Active Directory, GPO et RDSMaîtrise du français parlé et écritCe poste valorise ton expertise N3, ton diagnostic réseau et ta capacité à résoudre durablement les problèmes complexes.
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Résoudre les incidents non réglés par les niveaux N1 et N2Prendre en charge les escalades N1 et N2 de bout en boutDiagnostiquer les problèmes Windows Server, Active Directory et réseauxAnalyser les journaux et déployer des correctifs durablesAdministrer Microsoft 365, Exchange Online, SharePoint Online et Entra IDExigences :
DEP, AEC ou DEC en informatique, ou formation équivalenteAu moins cinq ans d’expérience en soutien informatiqueExpérience démontrée en escalades N3Maîtrise de Windows, Windows Server, Active Directory, GPO et RDSMaîtrise du français parlé et écritCe poste valorise ton expertise N3, ton diagnostic réseau et ta capacité à résoudre durablement les problèmes complexes.
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Vacancy posted 1 hour ago
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