Plant Administrator

Job Responsibility:

Provides customer service to customers and provides administrative planning and support to the plant operations. Promotes, leads and implements core company values by planning and managing plant programs. Works on plant floor when assistance is required.

Primary Duties and Responsibilities include the following:

• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.
• Complete daily quality checks on the plant floor.
• Schedules daily production and ensures completion.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable legislation including training employees; ensuring compliance with company health and safety policies, assisting with implementation and conducting safety training/orientation.
• Ensure submission of employee time cards and accountability of time against published schedule of hours scheduled.
• Assists the plant manager on maintaining control over company assets and tracking maintenance data.
• Provide guidance and support to leadhands on the production floor.
• Prepares appropriate operating and inventory reports on daily/weekly basis and other reports that are required by the plant manager and/or President to manage the plant.
• Assists on plant floor when needed
• Available to work evenings and weekends when needed.
• Other duties as assigned

Minimum Qualifications

Proven customer support/service experience.Customer orientation and ability to adapt/respond to different types of personalities.Strong attention to detailAbility to work independently regarding daily activities.Ability to maintain confidential, sensitive or proprietary information.Ability to communicate clearly both in writing and orally.Ability to multi task in a fast paced environment.Proficient in the use of Microsoft Office applications. (Excel, Word, Powerpoint)Criminal Record Check Required

Job Types: Full-time, Permanent

Salary: $21.50 per hour

Job Types: Full-time, Permanent

Pay: From $21.50 per hour

Expected hours: 40 - 44 per week

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift

Work Location: In person