Manager, Continuous Improvement

Competition #

HW26-62E

Title

Manager, Continuous Improvement

Department

Regulatory Services

Primary Function

Operating with a high degree of professional autonomy, the Manager, Continuous Improvement serves as a strategic advisor and facilitator to directors and senior leadership and is accountable for designing, leading, and embedding organization wide approaches to continuous improvement initiatives that translate complex operational, regulatory, and government challenges into structured improvement strategies and enterprise-ready recommendations, which strengthen regulatory compliance, decision quality, and organizational resilience in a complex, highly regulated public utility environment.

You will be responsible for your personal safety and that of your co-workers by observing all Occupational Health and Safety Rules and Regulations and Halifax Water’s Occupational Health and Safety Program Manual.

Duties & Responsibilities

• Lead the development, prioritization, review and process oversight of assigned enterprise level continuous improvement strategic initiatives that enhance efficiency, effectiveness, and compliance across departments.
• Ensure improvement initiatives are aligned with organizational strategy, business plan initiatives, regulatory compliance, internal controls, and enterprise risk frameworks.
• Diagnose and synthesize complex and often competing inputs to identify root causes, systemic risks, interdependencies, and organizational impacts and provide clear, defensible options, recommendations, documentation, reporting and implementation pathways to support executive and senior management decision making.
• Prepare decision-ready summaries and act as a senior, neutral facilitator for complex, high risk, or multi stakeholder issues where alignment is required across departments, disciplines, or leadership levels. 
• Design and implement the continuous improvement approaches, standards, methodologies (eg. Lean, process mapping, root cause analysis), and tools to be used at an enterprise-wide level, which support consistent, defensible practices across the organization.
• Maintain an in-depth understanding of Halifax Water’s operations, regulatory environment, governance structure, and enterprise risks and serve as a trusted resource for enterprise context, supporting leaders and teams in understanding cross functional, downstream and long-term impacts of change initiatives.
• Build and sustain strong, collaborative relationships across departments exercising influence through credibility, expertise, and judgement rather than formal authority and foster collaborative working relationships that support engagement and continuous learning.
• Provide leadership, coaching, recruitment and development activities for assigned staff, contractors, or cross functional teams, where applicable.
• Other related duties as assigned.

Reporting Relationships

Reports to:    Director, Environment, Health & Safety
Supervises:   As assigned

Minimum Qualifications

Education and Experience

Education:

• Post secondary degree in Business Administration, Public Administration, Engineering, or a related discipline.
• An equivalent combination of relevant education and experience may be considered.

Experience:

• Minimum of five (5) to seven (7) years of progressively responsible experience in continuous improvement, compliance, governance, or organizational effectiveness within a regulated, public sector, or complex enterprise environment.
• Demonstrated experience establishing and leading cross functional improvement initiatives.
• Proven experience supporting or advising senior leadership.
• Leadership or supervisory experience is considered an asset.

Other Requirements

• Relevant certification in a continuous improvement methodology (e.g., Lean, Six Sigma,) PMP, CPA or must be willing to obtain.
• Must be willing to undertake and maintain the following safety training:
  • First Aid
  • Globally Harmonized System (GHS) (Formerly WHMIS)
  • Additional safety training as identified based on legislative and operational requirements

Knowledge, Skills and Abilities

• Strong understanding of continuous improvement principles
• Ability to analyze complex systems and processes and identify practical, balanced improvement opportunities.
• Excellent written and verbal communication skills, with emphasis on clarity and audience appropriate messaging.
• Highly developed facilitation, collaboration, and influencing skills and teaching skills
• Demonstrated judgment, integrity, and professionalism in ambiguous or evolving environments.
• Commitment to equity, inclusion, and respectful workplace practices.
• Ability to work effectively with a wide range of internal and external stakeholders.

How to Apply

Applicants who applied previously for this competition do not need to reapply.

Completed cover letters and application forms [PDF] or resumes, stating Competition #HW26-62E must be received by 4:30 p.m., June 16, 2026. Please forward to:

Mail

• Halifax Water
  HR Department
  P.O. Box 8388, RPO CSC
  Halifax, NS
  B3K 5M1

Fax

• View phone number on halifaxwater.ca

Email

• View email address on halifaxwater.ca

Please note: Only applicants invited for an interview will be contacted.

Conditional Items Required for Employment:

• Satisfactory background check

Halifax Water is an equal opportunity employer.

Halifax Water’s goal is to be a diverse workforce that is representative of the community we serve, at all job levels. Halifax Water believes a diverse workforce positively contributes to its success, and the success of our community. We encourage applications from qualified African Nova Scotians, LGBTQ+ community, racially visible persons, women in non-traditional positions, persons with disabilities and Indigenous persons. Halifax Water encourages applicants to self-identify in the cover letter.