Senior Aircraft Parts Procurement Agent

Aircraft parts procurement demands SAP expertise and decisive customer communication. Support MHIRJ’s global regional aircraft customers through critical supply events.As a Senior Procurement Agent, you will process spare part orders and manage procurement flows supporting aircraft return to service. The position requires customer service experience, bilingual French and English communication, and knowledge of SAP SD and MM. You will also use Excel and MS Access while managing supplier commitments, pricing issues, and inventory requirements within budget constraints.Key Responsibilities:
Process spare part orders through telephone, email, and online portalsManage critical part shortages during aircraft-on-ground and C-Check eventsCommunicate timely updates while managing client expectationsPlace purchase orders and administer invoicing and pricing issuesResolve procurement discrepancies by proposing solutions to suppliersRequirements:
Three to five years of customer service experienceBachelor’s degree or technical college degree in Operations or Industrial ManagementFluency in written and spoken French and EnglishKnowledge of SAP SD, SAP MM, Excel, and MS AccessAvailability for twelve-hour shifts, including nights and weekendsApply procurement judgment, SAP knowledge, and bilingual communication to support MHIRJ aircraft customers through urgent material requirements.
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