Telesales Agent

Richelieu Hardware is looking for a Telesales Agent for the Dayvan division, Kitchener, Ontario.

We are looking to fill a permanent full-time position within our sales team as a Remote

Lead Generator/Account Manager for our Western Canadian territory. This position is

mainly telecommuting.

More specifically, the main responsibilities of the position are to:

• Promote sales development through phone calls.
• Ensure that accounts opened with Richelieu remain open or are closed.
• Validate if the customer needs to be contacted by an external sales representative.
• Update Excel files.
• Make an end-of-day report on all accounts to be closed.
• Report to the Sales Manager at the end of the day on all accounts to be visited by an external sales representative.
• Evaluate customer profiles.
• Identify development opportunities.

Requirements :

• High school diploma and/or relevant experience.
• Good knowledge of technological tools such as MS Oice suite, Teams and Zoom.
• Bilingualism (French and English), both oral and written, will be considered an asset.
• The ideal candidate is someone:
• Outgoing personality
• Skilled in communication and teamwork.
• Well organized.
• Able to manage priorities independently.

What we offer :

• A Canadian flagship : As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.

By submitting their application file, candidates consent to Richelieu Hardware Ltée collecting, using, and retaining the documents provided solely for the purpose of evaluating their application. These documents may be retained by Richelieu Hardware Ltée for future reference for a period of twelve (12) months following receipt of the application.