Saas Customer Success Manager Automotive

Customer relationships and SaaS expertise define this Customer Success Manager role at Unleashd Technologies. Work remotely while meeting automotive customers on the road.Based in Calgary, you will support customers after launch and build trusting, ongoing relationships. The role connects customers, internal teams, and external partners while supporting Unleashd products. You will also train customer teams, communicate delivery updates, and identify ways products improve dealership business.Key Responsibilities:
Serve as customers’ first post-launch point of contactUse feedback to identify meaningful product improvementsCommunicate updates, deliverables, and deadline impacts consistentlyTrain customers on product use and administrationIdentify upsell and referral opportunities with existing customersRequirements:
Customer success experience with directly served SaaS customersProject or timeline-based delivery management track recordStrong written and verbal communication skillsValid driver’s license and reliable vehicleAutomotive industry or software experience is an assetBring customer success, delivery management, and communication skills to Unleashd’s automotive software customers across Canada.
#J-18808-Ljbffr