Laboratory Office Assistant

Job Responsibility:

Job Title: Laboratory Office Assistant Location: 9131 Keele St, Unit A5, Concord, Ontario Job Type: Full-Time, On-Site Salary: Starting from $35,000 per year Schedule: Monday to Friday, 8-hour shifts - 9am-5pm or 10am-6pm

About Us: DNAme Corp. - the human DNA diagnostic laboratory behind DNA Allure - is a leader in genetic testing and diagnostics. We provide advanced DNA testing services across prenatal, forensic, and diagnostic applications. Learn more about us at and

We are currently seeking a motivated and detail-oriented Laboratory Office Assistant to join our team. This is a permanent, full-time in-office role.

Key Responsibilities:

• Manage front office reception and handle incoming calls.
• Sort and distribute incoming mail and email; coordinate internal communications.
• Generate and format laboratory test result reports.
• Provide excellent customer service to clients: send DNA test kits, deliver results, and manage case documentation.
• Support upper management with day-to-day administrative and operational tasks.

Qualifications:

• Education: College or university degree in a biological sciences field is required.
• Experience:
• At least 1 year of front desk, office, or administrative experience (preferred).
• Skills:
• Strong verbal and written communication abilities.
• Strong attention to detail.
• Professional, courteous, and customer-focused demeanor.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Highly organized, adaptable, and efficient in time management.
• Team-oriented with a positive attitude and strong interpersonal skills.
• Ability to write clear and professional correspondence (emails, memos, letters).

Additional Information:

• A three-month probation period is required for all new employees.
• Upon successful completion of the probation period, a comprehensive benefits package is offered, including:
• Dental care
• Vision care
• Life insurance

Preferred:

• Valid driver's license
• Bachelor's degree (Science background preferred)
• Familiarity with lab reporting or healthcare customer service

How to Apply:

Please send your resume to our HR team - View email address on ca.edajobs.com or directly reply online via Indeed.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $35,000.00 per year

Benefits:

• Dental care
• Life insurance
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Language:

• English (preferred)

Work Location: In person