Forward Deployed Customer Success Engineer
FDE Times
This position requires local presence. Please view similar jobs below.
Build secure customer solutions as Tailscale’s Forward Deployed Engineer, applying networking, security, and troubleshooting expertise in a fully distributed company.
This customer-facing role bridges Tailscale’s technical capabilities with strategic customer needs. You will guide onboarding, drive adoption, provide technical support, and translate complex requirements into practical solutions. The role reports to the Team Lead, Customer Success Engineers, serving customers throughout their journey.
Key Responsibilities:
- Design custom integrations, tooling, and network architectures
- Convert one-off solutions into reusable deployment frameworks
- Lead strategic customer onboarding and provide training
- Diagnose configuration, integration, and platform issues
- Conduct QBRs and identify deeper engagement opportunities
Requirements:
- Six-plus years in technical roles
- At least two years of customer-facing experience
- Enterprise consultative experience with customers
- Understanding of networking, VPNs, security, and cloud infrastructure
- Strong communication, troubleshooting, organizational, and collaborative skills
Apply customer success engineering, network architecture, and technical guidance to help strategic customers adopt Tailscale effectively.
#J-18808-LjbffrVacancy posted 5 hours ago
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