Building Concierge

Job Responsibility:

Are you looking for a great teamwork environment and people to support you in your career? Then welcome to Alliance Maintenance! We believe that taking good care of our staff is the secret to our success.

Who we are: Alliance Maintenance is an expanding building maintenance company servicing residential strata facilities throughout the Metro Vancouver area. If you want to know more about our company, please, take a look at our website:

• Steady employment. You will work at the same place, at the same time.
• On-site training. No direct experience? We can show you how to do it!
• Schedule your bills with the peace of mind that you'll be paid every 15th and 30th (or last day) of the month through a direct deposit. Plus 4% Vacation Pay is added to each paycheque.
• Health benefits for full-time employees. After your probation, you'll be eligible for medical, vision and dental care.

Job Details: We are seeking to meet experienced, energetic, and quality candidates for a Building Concierge position. The Concierge is the first person to greet you in the building. They are also there to help support the building manager with the daily tasks and help answer any questions a resident has.

Available Shifts:

• Monday to Friday |3 pm-11pm

Responsibilities and Duties:

• Responsible for being the primary contact and source of information and services for residents and their guests.
• Responsible for greeting all residents.
• Help residents get timely resolution on housekeeping and maintenance issues.
• Conduct administrative responsibilities.
• Keep records of resident vehicles, phone numbers, frequent guests, and local maintenance and service providers.
• Ability to work independently in the absence of supervision.
• Ability to work evenings and weekends if required.
• Monitor fire alarm panel to ensure it is operating normally.
• Monitor illegal vehicles parked on premises and tow them if required.
• Perform floor and exterior patrols.
• Attending noise or any other complaints from residents.
• Ability to train new Concierge staff when required.
• Other related duties as required by the client, by the supervisor, or the building manager.

Knowledge and Skills:

• Proficient customer and personal service - actively looking for ways to help people.
• Knowledge of administrative procedures and systems, including picking up phone calls, and corresponding emails in a very timely manner.
• Must have a valid security license or BST (Basic Security Training).
• Must have strong communication skills.
• Must have good coordinating and listening skills.
• Must be able to stay calm under pressure.
• Must dress in a neat and tidy suit and attire.
• Must have knowledge of computers basic programs and systems (Microsoft Office, Internet, Email and Messaging proficiency).
• Must have the ability to multi-task.
• Willingness to work unscheduled shifts and work on holidays.

How does our hiring process work? If your resume fits the position, you can expect:

• A phone-screening call from our HR department.
• The selected candidates will be sent to a video interview.
• There might be a third phase where you'll meet our operations manager.
• If everything is ok, you'll be invited to complete your hiring process!

If you have any questions, don't hesitate to reach out.Thank you for applying with us!

#BVS

Job Types: Part-time, Permanent

Pay: $18.50 per hour

Schedule:

• 8 hour shift
• Day shift
• Every Weekend
• Morning shift
• Weekends only

Application question(s):

• Are you in British Columbia - Canada?

Experience:

• Customer service: 1 year (preferred)

Work Location: In person