Bilingual Mortgage Renewals Specialist
Recrute Action
Bilingual mortgage renewals expertise powers complex case resolution from a fully remote setting. Apply French and English communication across Canada.
This contract specialist handles mortgage renewals and servicing operations for an insurance-sector client. The work combines investigations, risk awareness, quality reviews, and stakeholder coordination. You will explain processes, document decisions, and support clients across jurisdictions where required.
Key Responsibilities:
- Own complex, aged, escalated, and exception-based administrative cases
- Investigate discrepancies, system issues, workflow breaks, and documentation gaps
- Apply policies, controls, and authorities to non-routine situations
- Coordinate partners across processes and systems through resolution
- Protect client information and reinforce privacy and regulatory requirements
Requirements:
- College diploma or equivalent significant relevant experience
- Progressive mortgage, lending, banking, renewal, or servicing experience
- Business-level French and English, written and verbal
- Strong communication, analytical, and root-cause analysis capabilities
- Ability to prioritize complex work during high-volume periods
Use bilingual communication, mortgage servicing knowledge, and risk awareness to resolve complex cases in this remote contract assignment.
#J-18808-LjbffrVacancy posted 7 hours ago
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