Downtown Toronto - Full Time Supervisor

Overview

Job Skills / Requirements

Position: Full Time Security Supervisor

Location: Downtown Toronto

Pay Rate : $26 - $26.31 / an hour

Hours: Rotating Shifts (0700–1500 / 1500–2300)

Posting Date: June 26th,. 2026

Internal Closing: July 3rd, 2026

External Closing Date: July 10th, 2026

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Duties & Responsibilities

• Supervise and administer on-site guards while performing other assigned duties
• Provide ongoing support to staff on security-related issues
• Respond to calls for service and security incidents; perform operational duties as assigned
• Set individual and team objectives and ensure consistent achievement
• Monitor day-to-day staff performance
• Attend required staff meetings
• Test guard staff quarterly using Post Orders or other approved materials
• Train security staff; ensure training checklists are completed and submitted
• Maintain and organize training, application, disciplinary, and license records; provide upon request
• Notify the Site Supervisor of issues impacting service or staff performance
• Review logs and guard tour patrol reports daily; provide summaries as required
• Conduct and document audits of radios, keys, Guard Tour devices, CCTV, storage, and computer systems
• Ensure accurate incident reports are completed before shift end
• Supervise and respond to major incidents; conduct debriefs and recommend improvements
• Ensure daily patrol schedules are followed and posts are not abandoned
• Enforce parking, including tagging/towing unauthorized vehicles and calling contractors for snow removal
• Perform minor parking gate access repairs and unjamming as required
• Restrict entry to secure areas to authorized persons only
• Conduct interior and exterior patrols; document conditions, safety concerns, and weather
• Monitor security consoles (access control, secure elevators, CCTV)
• Verify visitor and employee identification
• Respond to alarms
• Complete incident reports, logs, and daily operating reports
• Issue and control access cards and keys for staff, contractors and visitors
• Manage lost and found and property safekeeping
• Provide safety escorts to emergency contractors when required
• Assist with managing aggressive visitors (verbal and physical)
• Attend and respond to any event posing a security risk while providing strong customer service
• Assist in preventing illicit substances or weapons; secure items and await TPS as instructed

Qualifications

• Minimum 2 years of supervisory experience in security or equivalent
• Minimum 3–5 years of security experience
• Valid Ontario Security Guard License
• Valid Standard First Aid & CPR Level C (WSIB-approved)
• Proof of COVID-19 vaccination (minimum 2 doses)
• Proficient in English (oral and written)
• Willing to complete a Vulnerable Sector Check
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB Certification program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB Certification is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Legally Authorized to work in Canada

Why Choose Paladin?

• Get paid your way with flexible daily pay options

Certification Requirements (All)

First Aid and CPR - Level C Certification
Valid Ontario Security License
3 years of security experience
2 years of security supervisor experience

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance