Customs Coordinator

Job Title: Customs Coordinator

Position Type: Hybrid, Permanent, Full-Time

Location: Surrey, BC/Brampton, ON/Calgary, AB

Reports To : Transportation Manager

Compensation : $55,000 - $60,000 base salary + benefits +pension plan

Join Our Team

Here at Stevens, we are more than just a leading Canadian medical supply distributor—we are driven by purpose. Our mission is to bring innovative, top quality, affordable products and services to healthcare providers in an effective manner, and we know that starts with our people. The Stevens Company has been helping to shape Canadian healthcare for over 150 years, and each employee plays a key role in providing the exceptional service and comprehensive healthcare solutions we set out to achieve every day.

Position Overview

A customs coordinator at Stevens manages and oversees import and export activities to ensure shipments move smoothly across borders while complying with all relevant customs laws and regulations. This role is crucial in logistics and supply chain operations, especially for organizations involved in global trade.

Responsibilities

· Prepare and review customs documentation, such as import/export declarations and shipping manifests

· Coordinate with customs officials and brokers to clear shipments efficiently and resolve issues related to customs or duties

· Maintain accurate, organized records for all customs transactions and compliance performance.

· Monitor changes in customs regulations and ensure ongoing compliance with trade laws.

· Manage payment of duties and taxes, review broker billings, and investigate discrepancies.

· Assist suppliers, logistics teams, and internal departments to resolve customs-related issues and facilitate timely deliveries.

· Perform periodic internal customs audits and participate in external customs audits as required.

· Ensure data entry tasks are completed in a timely and accurate manner and all the information is regularly updated in the system

· Other duties as assigned

Qualifications Requirements

· Minimum 2 years’ experience in international trade, logistics, freight or customs brokerage

· Excellent command of Microsoft tools, especially Outlook and Excel

· Experience using a business ERP system

· Fluent speaker of the English language

· French or other language an asset

· Professional designation such as CCS or CTCS an asset but not required.

If interested in this role, please send your resume and Cover letter to:

***email_hidden***

Why Work at Stevens?

Success begins with the people who work towards it. When they feel valued, supported and empowered to reach their own potential, new ideas and innovations can thrive.

Therefore, we are committed to providing a comprehensive benefits and employee program that supports:

- Comprehensive Benefits : Full-time employees and their families receive robust coverage including extended health and dental plans and life insurance.

- Defined Contribution Pension Plan : Employer matched pension plan.

- Career Development: Professional growth opportunities.

- Opportunities for Advancement : We actively support internal growth and skill development to help you build a lasting career with us.

A Workplace Where Everyone Belongs

Diversity, equity, and inclusion are core to who we are. We respect, value and celebrate people from all backgrounds, and are committed to ensuring all feel supported and empowered to reach their full potential. We do not tolerate discrimination of any kind and foster a culture of respect and inclusion. Diverse viewpoints spark innovation and help deliver creative solutions; at The Stevens Company we celebrate diversity and recognize our staff for their abilities.

Get Involved!

Definitely not all work and no play, here at Stevens we love to get involved in activities that promote community, connection and good fun! Our Social Committee does a fantastic job of organizing various activities, games and events throughout the year, including but not limited to; STEVENGO, Family & Friends events, spirit days, holiday events and various fun-filled initiatives to support charities both local and national we are proud to partner with.

To learn more about the fun being had at Stevens, check out our LinkedIn:

linkedin.com/company/the-stevens-company-limited

Grow With Us

If you’re passionate about helping others, thrive in a supportive and inclusive team environment, and want to be part of a company making a real difference in Canadian healthcare, we’d love to hear from you.