Maintenance Associate (Residential Property)

Company Overview

Avenue Living Residential is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba.

We believe in bringing people together and building relationships we are proud of every day. Our core values guide our actions, and our people bring our mission to life. We are committed to providing safe and welcoming accommodations while being responsive to our residents’ needs with efficient execution.

Our innovative teams work together to deliver both quality and value to our residents as we pride ourselves in creating communities that are safe and comfortable place to call home.

What We Are About

At Avenue Living Residential, we ensure our team members are provided with a place to develop careers that are challenging and rewarding so everyone can realize their full potential. We know our people are our biggest brand ambassadors and create our culture. We believe when we take care of our team members, they can then extend that Duty of Care to our residents and business partners.

We look for team members who are collaborative, creative, and In It Together. Individuals who are accountable, consistent, resourceful, and responsive. Those who can take initiative, seek feedback and demonstrate grit in overcoming challenges and adapting to change.

Green Is More Than Just Our Colour

If you are wondering if the grass is greener here at Avenue Living Residential, you can take comfort in knowing that through our common purpose we build relationships we are proud of every day.

By focusing on leadership excellence, employee engagement, and quality service- combined with a continuous improvement mindset, we give you the green light to create meaningful connections and memorable experiences. Fostering a positive environment where people feel energized and empowered to have sustainable results

In addition to our team members, we also want our planet to thrive. Avenue Living Residential is committed to a green future by enhancing our properties with features such as environmentally friendly water management procedures, improved heating and cooling systems, solar panels, and upgraded air filtration technology.

WHAT WILL YOU DO?

• Responsible for managing resident requests and engaging in proper follow-up to ensure work orders are completed in a timely and satisfactory manner. This includes but are not limited to maintenance, pest, quality assurance and general work orders.
• Deliver excellent customer service to develop long-term relationships with our valued residents.
• Prepare units for occupancy including but not limited to painting, drywall repairs, heating, plumbing and minor electrical repairs. Ensure market ready apartments, common areas, and amenities are clean and maintained daily to Avenue Living Residential quality standards.
• Participate in property improvements and preventative maintenance scheduled tasks.
• Perform repairs and maintenance to building systems and conduct regular inspections.
• Complete routine repairs such as exterior door adjustments, hinges, and locks.
• Execute routine and preventative maintenance for all building equipment including but not limited to boilers, HVAC, general plumbing systems, and minor electrical including plugs, switches, and lights.
• Troubleshoot HVAC systems and perform regular filter replacements.
• Have a safety-first attitude by completing all requested training by deadline and focus on maintaining a clean and safe job site and the ability to identify risks and hazards.
• Perform daily ground maintenance of the properties including picking up and disposing of garbage and rubbish.
• Maintain accurate details of work orders, boiler checks, snow logs, etc. using our various systems and applications.
• Deliver and remove materials and appliances, assisting with installation and disposal of any other unneeded materials as required.
• Maintain and organize inventory of supplies and tools.
• Coordinate with Senior Leadership to purchase maintenance supplies and materials from vendors and ensure purchase orders are approved.
• Be available for scheduled On Call and respond to emergency work orders as required.
• Other duties as required.

WHAT WILL YOU NEED?

• 3-5 years’ experience in general maintenance and repairs in a residential or commercial environment.
• A technology-savvy skillset with the ability to work within multiple programs and systems at the same time via mobile phone.
• Strong communication skills with the ability to adapt communication style to meet Resident needs.
• A passion for delivering excellent customer service with strong relationship-building skills.
• Must be able to supply your own tools and CSA steel-toed boots.
• Mandatory requirement to be clean shaven to wear a respirator as required.
• A valid driver's license, clean driver’s abstract, and access to a reliable vehicle.
• Ability to work outside of normal business hours and be part of the On Call Rotation.
• Must complete & pass a criminal record check.

WHAT DO WE OFFER?

• We live and breathe our core values. We go the extra mile. We’re honest. We always have each other's back. We have tons of integrity. And we always own it and adapt – no matter the challenge.
• With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make.
• We provide a competitive compensation package comprised of a group benefits plan and GRSP Matching Program.
• An employee centric culture with a generous award and recognition program, discounted monthly rent in Avenue Living Residential properties, and an employee discount and savings program through industry partnerships and Perkopolis.
• We are committed to a strong safe work environment.

What makes us different makes us stronger. We want Avenue Living to be a great place to work for everyone; where people feel safe, included, inspired, trusted and supported so they can be, and bring, their best.

We’re committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics.

We are committed to ensuring our workplace is fair, equitable and free of discrimination and harassment.