clerk, customer service
$17 per hourFull-time, Temporary
Best Care Dry Cleaners
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Professionalism in customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Hand-eye co-ordination
- Repetitive tasks
- Standing for extended periods
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Outgoing
Benefits
Health benefits
- Health care plan
Financial benefits
- Bonus
Other benefits
- Free parking available
- Learning/training paid by employer
- Other benefits
Vacancy posted 5 days ago
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