Web Mobile Analytics Manager

Rogers Communications Inc

Shape web and mobile analytics at Rogers, applying Google Analytics, Adobe Analytics, and Firebase to understand digital customer behavior. Work onsite in Toronto.This manager role analyzes website and mobile application performance to reveal trends, improve KPIs, and reduce digital friction. You will create reports, support personalization, and collaborate with product, UX, marketing, development, and service teams. The work connects analytics with digital product strategies.Key Responsibilities:
Evaluate web and mobile application performance across digital platformsIdentify opportunities improving engagement, conversion, retention, and satisfactionDeliver concise dashboards and reports to stakeholdersPartner with teams on digital service journey improvementsTroubleshoot data issues and maintain reporting reliabilityRequirements:
Three or more years analyzing web and mobile app performanceExperience with Google Analytics, Adobe Analytics, Dynatrace, Quantum Metric, and FirebaseFamiliarity with Tableau, Power BI, or Looker is advantageousUnderstanding of tracking implementation using Google Tag Manager or Adobe LaunchKnowledge of SQL and Python for querying and manipulationUse web analytics, mobile performance measurement, and clear reporting to improve Rogers digital experiences from Toronto.
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