Senior Service Retention Strategist - Drive Loyalty & Growth
BMW Group
BMW Group Canada is seeking a Senior Service Retention Specialist to design and drive customer retention initiatives across BMW and MINI service networks. You will lead program development, analytics, and cross‑functional collaboration to maximize retailer profitability and customer loyalty.You will partner with CRM, Marketing and Retailers to implement service opportunities, manage Service Inclusive offerings, and drive active customer conversions through data-driven strategies and effective
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