Directeur adjoint/directrice adjointe de la restauration

Tim Hortons Québec

Cambridge, ON

Work Term: Permanent
Work Language: English
Hours: 30 à 35 heures par semaine

Études

Diplôme d'études secondaires ou l'équivalent
ou experience équivalente

Tâches

Analyser le budget pour augmenter et maintenir les bénéfices du restaurant
Évaluer les opérations quotidiennes
Surveiller le rendement du personnel
Planifier et organiser les opérations quotidiennes
Recruter du personnel
Fixer les horaires de travail du personnel
Superviser le personnel
Former le personnel
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Effectuer des examens de rendement
Organiser et tenir un inventaire à jour
Voir à ce que les règles de santé et de sécurité soient respectées
Régler les plaintes des clients et répondre à leurs préoccupations
Fournir le service à la clientèle
Diriger et contrôler les opérations quotidiennes

Fonctions et activités des superviseurs

11 à 15 personnes

Systèmes de gestion (sig ou bd)

Caisse enregistreuse électronique
MS Access
MS Office
MS Outlook

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Délais serrés
Souci du détail
Assis, debout et marcher

Qualités personnelles

Précis
Attitude axée sur le client
Sens des responsabilités
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Fiable
Esprit d'équipe

Options de conditions d'emploi

Tôt le matin

Expérience

7 mois à moins d'un an

Options de conditions d'emploi

Soir
Matin
Nuit
Jour
Fin de semaine
Heures supplémentaires disponibles

Soutien pour les personnes handicapées

Offre des opportunités de mentorat, de coaching et/ou de réseautage aux personnes handicapées
Offre au personnel des formations de sensibilisation afin de créer un environnement de travail accueillant pour les personnes handicapées

Soutien pour les nouveaux arrivants et les réfugiés

Offre des programmes de mentorat effectuant le jumelage de nouveaux arrivants et/ou de réfugiés avec des employés d'expérience
Présente des formations sur la diversité et le multiculturalisme pour créer un milieu de travail accueillant pour les nouveaux arrivants et/ou les réfugiés

Soutien pour les jeunes

Offre des opportunités de mentorat, de coaching et/ou de réseautage aux jeunes
Offre au personnel des formations de sensibilisation afin de créer un environnement de travail accueillant pour les jeunes

Soutien pour les vétérans

Offre des opportunités de mentorat, de coaching et/ou de réseautage aux vétérans
Offre au personnel des formations de sensibilisation afin de créer un environnement de travail accueillant pour les vétérans

Soutien pour les Autochtones

Offre des opportunités de mentorat, de coaching et/ou de réseautage aux travailleurs Autochtones
Offre au personnel des formations sur les compétences culturelles et/ou des formations de sensibilisation afin de créer un environnement de travail accueillant pour les travailleurs Autochtones

Soutien pour les travailleurs âgés

Offre au personnel des formations de sensibilisation afin de créer un environnement de travail accueillant pour les travailleurs âgés
Offre des opportunités de mentorat, de coaching et/ou de réseautage aux travailleurs âgés

Soutien pour les minorités visibles

Offre des programmes de mentorat effectuant le jumelage des membres des minorités visibles avec des employés d'expérience
Présente des formations sur la diversité et le multiculturalisme pour créer un milieu de travail accueillant pour les membres des minorités visibles

Apply

Vacancy posted 23 days ago

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