Senior Agile Coach - Operate

Job Type:  Temporary Contract  
Work Model:  Hybrid  
Reference code: 134626
Primary Location:  Toronto, ON
All Available Locations:  Toronto, ON

 

Our Purpose

 

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Summary

We are seeking a Senior Agile Coach to join our team on a 1-year fixed term . As a Senior Agile Coach, you will play a key role in driving business agility, coaching teams and leaders, and fostering a culture of continuous improvement within a leading financial services environment.

The successful candidate will bring deep expertise in Agile frameworks, organizational transformation, and change management. You will work closely with Product Owners, leadership teams, and cross-functional stakeholders to enhance Agile maturity, improve delivery outcomes, and help embed Agile principles and practices across the organization. This role is ideal for someone who is passionate about coaching, mentoring, influencing change, and enabling high-performing teams.

What will your typical day look like?

• Coach Agile teams, Product Owners, and senior leaders on Agile principles, frameworks, and best practices.
• Mentor teams to adopt Agile mindsets and build empowered, high-performing delivery teams.
• Facilitate Agile ceremonies including sprint planning, retrospectives, backlog refinement, reviews, and planning sessions.
• Partner with business and technology stakeholders to improve delivery effectiveness and organizational agility.
• Identify and address organizational barriers that impact team performance and business outcomes.
• Support Product Owners and leadership teams with roadmaps, prioritization, resource planning, and delivery management.
• Drive continuous improvement initiatives using Agile metrics, delivery insights, and data-driven decision making.
• Promote Agile methodologies including Scrum, Kanban, Lean, XP, Design Thinking, and Continuous Improvement practices.
• Help teams improve delivery predictability, quality, collaboration, and customer focus.
• Facilitate workshops, training sessions, and coaching engagements across multiple teams and business units.
• Support enterprise Agile transformation initiatives and scaling Agile practices across the organization.
• Build strong relationships with internal and external stakeholders to accelerate Agile adoption and cultural change.
• Leverage tools such as Jira and Confluence to support Agile delivery and team effectiveness.
• Provide guidance on Agile operating models, governance, and best practices to support strategic objectives.

About the team

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just “keeping the lights on.” We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do—and who you do it with.

Enough about us, let’s talk about you

You are someone with these required skills, experience & qualifications:

• 8+ years of experience working in Agile environments, including experience as an Agile Coach, Scrum Master, Agile Delivery Lead, or Agile Transformation Consultant.
• Proven experience coaching Agile teams, Product Owners, leadership teams, and senior stakeholders.
• Strong expertise in Agile frameworks and methodologies including Scrum, Kanban, Lean, XP, Continuous Integration, Continuous Testing, and Design Thinking.
• Demonstrated experience driving organizational change, business agility, and Agile transformation initiatives.
• Strong facilitation, mentoring, coaching, and stakeholder management skills.
• Experience supporting roadmap planning, prioritization, resource planning, and delivery governance activities.
• Strong understanding of Agile metrics, delivery performance, and continuous improvement practices.
• Experience identifying and resolving organizational impediments and delivery challenges.
• Hands-on experience using Agile tools such as Jira and Confluence.
• Strong analytical and problem-solving skills with the ability to use data to drive decision-making.
• Excellent verbal and written communication skills.
• Ability to work effectively with business, technology, and executive stakeholders.
• Experience working in complex enterprise environments, preferably within financial services or banking.

It would be great for you to have some of these nice to haves as well:

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), PMI-ACP, SAFe Agilist, SAFe Program Consultant (SPC), or equivalent Agile certifications.
• Experience supporting large-scale Agile transformations within financial services organizations.
• Knowledge of Product Operating Models and Value Stream Management.
• Experience coaching multiple Agile teams in a scaled Agile environment.
• Exposure to Organizational Change Management methodologies.
• Experience with Lean Portfolio Management and OKR frameworks.
• Familiarity with Digital Transformation, Cloud, Data, AI, or Product Management initiatives.
• Experience establishing Agile Centers of Excellence (CoE) or Agile Communities of Practice.
• Passion for coaching, mentoring, continuous improvement, and driving organizational excellence.

Total Rewards

The salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

 

Our promise to our people: Deloitte is where potential comes to life.

 

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan ,  Reconciliation Action Plan and the  BlackNorth Initiative .

 

We encourage you to connect with us at  View email address on careers.deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  View email address on careers.deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

 

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.