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Manager Client Advice Sherbrooke

Canadian Imperial Bank of Commerce (Canada)

Lead client advice at CIBC’s Sherbrooke-King&Belvedere banking centre, using coaching and financial advising to strengthen relationships and service.As Manager, Client Advice, you will develop client service and financial service professionals within Personal and Business Banking. You will guide One Team collaboration, connect clients with suitable financial advice, and support a high standard of client experience. This full-time, on-site role requires flexibility across banking centre hours and nearby centres.Key Responsibilities:
Coach client service and financial service professionalsDeepen client relationships and address financial needsResolve client complaints and escalate difficult issuesMonitor performance and implement action plansBuild a positive, productive team environmentRequirements:
Current Mutual Funds License accreditation in good standingExperience coaching teams toward shared goalsClient-first approach with accountable leadershipGoal-oriented focus on delivering resultsFlexibility for evenings, weekends, and nearby centresBring people management, client service, and financial advising expertise to CIBC’s Sherbrooke-King&Belvedere banking centre team.
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Vacancy posted 2 hours ago
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