Team Lead Disciplinary Action Complaints

Job Responsibility:

Job Information Job Requisition ID: 59278 Ministry: Jobs, Economy and Trade Location: Calgary or Edmonton, AB Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: Open until filled Classification: Program Services 4 Market Adjustment Salary: $2,757.39 to 3,604.17 bi-weekly ($71,967 - $94,068/year)

The Ministry of Jobs, Economy and Trade supports economic development, promotes trade and investment, attracts skilled workers, and promotes safe, fair, and healthy workplaces.

Role Responsibilities

The Ministry of Jobs, Economy and Trade has an exciting opportunity for you to join our team as a Team Lead, Disciplinary Action Complaints!

Reporting to the Manager, Special Investigations, the TL monitors the workload of DAC investigators and provides expert technical advice to all team members with respect to the application and interpretation of OHS legislation and policy and procedure related to DACs and coordination of appeals received. The TL will develop and implement processes to monitor and improve the quality and consistency of investigations/resolutions.

In your role as a Team Lead, Disciplinary Action Complaints, you will: 1. Oversight of investigations into Disciplinary Action Complaints (DAC)

• Intake and assign DACs, conduct initial evaluation
• Oversee all DAC investigations and hearing packages
• Review reports, decisions and orders made by DAC investigators
• Review complex cases with Legal Counsel in conjunction with investigators to ensure appropriate application of legislation and legal process
• Attend appeal hearings to support investigators
• Develop effective quality assurance plans with management for the appraisal of staff, including data collection analysis and performance indicators

2. Oversight of appeals received of OHS orders and administrative penalties

• Intake and assign appeals received
• Oversee coordination of appeals received, appeal packages to be prepared for legal counsel
• Review complex cases with Legal Counsel in conjunction with investigators to ensure appropriate application of legislation and legal process

Role Responsibilities (continued)

3. Leadership/Relationships

• Provides leadership and oversight to a team of technical professionals tasked with DAC investigation and appeals of OHS orders/administrative penalties
• Through effective communication and leadership, coach and support the team in issues resolution
• Work with management to establish team and individual objectives, while monitoring and providing feedback on performance on an ongoing basis
• Assess training needs and support development of individual training plans to facilitate competency development
• Convey learnings to OHS program delivery
• Work with stakeholders in areas impacting province-wide programs
• Communicate with other Occupational health & Safety Regions, other divisions of Safe, Fair and Healthy Workplaces and other government departments

4. Expert Technical Advice

• Provide expert advice to management: other divisional areas and internal/external stakeholders concerning technical matters related to DACs and appeals
• Provide expert advice to DAC investigators
• Develop and promote best practices for officers to implement when investigating complaints
• Coordinate and provide procedural and technical advice and guidance to staff concerning appeals
• Provide written and verbal feedback to management regarding investigators' technical capacity in the completion of their work

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. This link will assist you with understanding competencies:

In this role, you will contribute to our team by demonstrating the following behavioral competencies:

Creative Problem Solving: Works in open teams to share ideas and process issues; uses wide range of techniques to break down problems; allows others to think creatively and voice ideas; brings the right people together to solve issues; identifies new solutions for the organization.

Agility: Proactively incorporates change into processes; creates opportunities for improvement; aware of and adapts to changing priorities; remains objective under pressure and supports others to manage their emotions; proactively explains impact of change on roles, and integrates change in existing work; readily adapts plans and practices.

Build Collaborative Environments: Involves a wide group of stakeholders when working on outcomes; involves stakeholders and shares resources; positively resolves conflict through coaching and facilitated discussion; uses enthusiasm to motivate and guide others; acknowledges and works with diverse perspectives for achieving outcomes.

Drive for Results: Works to remove barriers to outcomes, sticking to principles; forecasts and proactively addresses project challenges; removes barriers to collaboration and achievement of outcomes; upholds principles and confronts problems directly; considers complex factors and aligns solutions with broader organization mission.

Develop Self and Others : Encourages development and integration of emerging methods; shapes group learning for team development; employs emerging methods towards goals; creates a shared learning environment; works with individuals to develop personal development plans.

Qualifications

Minimum Recruitment Standards (MRS) Requirements:

• University graduation degree (Economics, Public Administration, Business) or in a related field plus 4 years progressively responsible related experience; or equivalent as described below.
• For your application to be considered, a cover letter explaining your qualification and suitability for this role must be attached with your application

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
1 year of experience for 1 year of education

The following knowledge or experiences are considered as assets:

• Experience in leading/supervising teams.
• Experience working with Investigations and/or Adjudication cases.
• Knowledge or experience handling Disciplinary Action Complaints.
• Knowledge of/experience with OHS legislation and interpretation.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to

Notes

This is a permanent full-time position 36.25 hours per week, Monday to Friday.

This position is currently based in Calgary or Edmonton, Alberta.

For your application to be considered, a cover letter explaining your qualification and suitability for this role must be attached with your application. In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time. As part of the interview, short listed applicants may perform a written assignment. The final candidate may undergo pre-employment checks and reference checks. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. Links and information on what the GoA has to offer to prospective employees

• Working for the Alberta Public Service -
• Public Service Pension Plan (PSPP) -
• Alberta Public Service Benefit Information -
• Professional learning and development -
• Research Alberta Public Service Careers tool -
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
Leadership and mentorship programs

How To Apply Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application. Closing Statement This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Lavanya Jothinataraj at View email address on ca.edajobs.com