Quality Engineering Lead

Quality Engineering Lead

Position Description
This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 4 days per week - subject to change at any time. 

The QE Lead will drive quality excellence across the Sustainability & Impact portfolio through both strategic oversight and hands-on testing execution. This is a working lead role where you'll spend significant time performing manual and automated testing while also guiding team members and establishing quality standards across vendor applications and dashboard projects. This role requires a technical leader who can balance strategic vision with active, day-to-day testing contributions.

Your future duties and responsibilities
Quality Strategy & Leadership.
• Lead end-to-end quality engineering activities across applications and dashboard projects within the Sustainability & Impact portfolio.
• Define and implement comprehensive test strategies aligned with Bank's quality standards and industry best practices.
• Provide technical leadership and mentorship to QE team members, fostering a culture of continuous improvement
Hands-On Testing Execution & Oversight.
• Actively perform manual and automated testing activities including functional, regression, integration, and UAT across critical applications and dashboards.
• Design, execute, and maintain automated test scripts and test cases for complex scenarios.
• Conduct exploratory testing, defect verification, and validation of vendor deliverables.
• Oversee and coordinate testing workload distribution across the QE team while maintaining personal testing responsibilities.
• Perform risk-based test planning and gap analysis to ensure comprehensive test coverage.
• Validate applications functionality, performance, and integration with enterprise systems Test Automation Excellence.
• Hands-on development and coding of test automation frameworks to improve testing efficiency and reliability.
• Build, maintain, and enhance automation scripts and infrastructure alongside the team.
• Evaluate and conduct proof-of-concepts (PoCs) with emerging automation tools and AI-driven testing solutions.
• Drive automation adoption and identify opportunities to increase test automation coverage
Collaboration & Communication.
• Partner with Product Owners, Business Analysts, Developers, and vendors to understand requirements and acceptance criteria.
• Facilitate defect triage meetings and coordinate resolution with development teams and vendors.
• Communicate testing progress, risks, and quality metrics to stakeholders and senior management

Documentation & Reporting.
• Create and maintain comprehensive test plans, test cases, and testing documentation per Banks standards.
• Generate quality reports, dashboards, and metrics to provide visibility into testing progress and product quality.
• Document test automation frameworks, processes, and best practices for knowledge sharing
Innovation & Continuous Improvement.
• Research and recommend new testing tools, methodologies, and AI/ML capabilities to enhance QE practices.
• Drive process improvements to optimize testing efficiency and effectiveness.
• Stay current with industry trends in quality engineering and sustainability technology

Required qualifications to be successful in this role
• 7+ years of experience in software quality engineering with 2+ years in a lead or senior role.
• Strong hands-on expertise in both manual and automated testing methodologies with proven track record of active testing execution.
• Current, hands-on experience developing and maintaining test automation frameworks (e.g., Selenium, Cypress, Playwright, RestAssured).
• Active programming/scripting skills in languages such as Java, Python, JavaScript, or similar.
• Experience with API testing, database testing, and web application testing.
• Knowledge of CI/CD pipelines and integration of automated tests (Jenkins, Azure DevOps, GitLab).
• Familiarity with test management tools (e.g., Jira, TestRail, Zephyr, qTest).
• Ability to switch seamlessly between hands-on testing and team oversight responsibilities
Leadership & Soft Skills.
• Proven ability to lead and mentor QE team members while maintaining individual contributor responsibilities.
• Excellent verbal and written communication skills with ability to articulate complex technical concepts to non-technical stakeholders.
• Strong collaboration skills with cross-functional teams including development, business, and vendors.
• Strategic thinking with ability to balance quality, speed, and risk.
• Problem-solving mindset with attention to detail.
• Strong time management skills to balance individual testing work with leadership duties
• Domain & Process Knowledge.
• Experience testing enterprise applications, vendor products, and dashboard/reporting solutions.
• Understanding of SDLC, Agile/Scrum methodologies, and quality gates.
• Knowledge of banking/financial services standards and compliance requirements (asset).
• Familiarity with accessibility testing (WCAG), performance testing and security testing principles
Nice to Have.
• Experience with AI/ML-powered testing tools and techniques.
• Certifications such as ISTQB, CSM, or equivalent.
• Experience with performance testing tools (JMeter, LoadRunner).
• Cloud platform experience (AWS, Azure, GCP)
Education.
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy."

#LI-GS!

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.