SEO Client Success Manager
Digital Shift
Imagine merging your customer service acumen with the art of fostering impactful customer relationships to ignite extraordinary business growth.
Sounds like your ambition?
Let's work together to bring your vision to life.
Join Digital Shift as our newest Client Success Manager and step into a dynamic role where your SEO expertise and commitment to client success will empower businesses to turn online searchers into satisfied customers.
As a Client Success Manager at Digital Shift, you'll oversee a portfolio of assigned clients, liaising with internal teams to ensure top-notch customer experience. You'll be our clients' trusted partner, guiding them through ongoing SEO strategies, initiating monthly Zoom strategy sessions, and ensuring they're always aware of their progress and results.
This role will allow you to flex your ability to juggle multiple projects, maintaining a keen eye on details while continuously driving results. You'll be the liaison between our clients and our operations teams, ensuring clients are satisfied and engaged with our services for the long term. If you believe you've got what it takes to build and maintain robust client relationships while keeping up with the fast-paced world of digital marketing, we can't wait to meet you.
Responsibilities
- Conduct monthly strategy sessions
- Strategically plan deliverables with clients
- Proactively serve client needs and business objectives
- Collaborate with Operations to measure progress and get results
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with clients
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly, communicate the progress of monthly/quarterly initiatives to clients
- Develop new business with existing clients and/or identify areas of improvement
- Forecast and track key account metrics
- Prepare reports on account status
- Maintain high customer satisfaction and retention scores
Requirements
- Proven work experience as an Account Manager, Customer Success Manager, Sales Account Manager or relevant role
- Excellent listening, negotiation and presentation abilities
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Demonstrable ability to communicate, present and influence
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and Google Docs or MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Strong verbal and written communication skills
- Bachelor's degree in Business Administration, Marketing, Sales or relevant field
This is a full-time remote position that requires a motivated and self-driven individual. Your proficiency in meeting deadlines and staying connected using project management and team tools will be key. In your cover letter, we want to hear about your unique experiences—particularly if you've worked in home services, franchising, or digital marketing agencies. These insights are not just interesting to us, but they could also demonstrate your potential fit with our dynamic team. We value diversity in experiences and believe that every unique path brings a unique perspective that can drive success at Digital Shift.
About Digital Shift
Since our founding in 2007, Digital Shift has embraced a distinct approach to digital marketing. We cut through the typical agency nonsense, focusing instead on result-driven teams and fostering strong relationships that drive success. Our team is committed to creating an inclusive environment where diverse voices are not only heard but are also integral to our success. We collaborate to empower home service businesses in Canada and the US by helping them turn online searchers into customers.
Join Us
Embrace a career where your work drives real change, and your well-being is always a priority. At Digital Shift, you'll find a supportive community, dynamic challenges, and ample opportunities to grow both professionally and personally.
#J-18808-Ljbffr- ...submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely... ...North York toward the end of 2026! Role Overview: The Client Success Manager role develops strong, positive, business-to-business...SuggestedLong term contractPermanent employmentWork at officeRemote work
- Build better healthcare together Maple's purpose is to meet the world's healthcare needs. We're Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we're proud that over 8 million...Suggested
$109.7k - $159.7k per year
...Progress starts with you. Job Description The Consultant, Client Success is an individual contributor responsible for owning the... ...proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption. This...SuggestedFull timeWork at officeLocal area$75k per year
...core to our mission, and we are committed to those values in our hiring process. About This Role: The Event Production & Client Success Manager manages the logistical needs of our production calendar for both live and virtual events, and owns the relationships with the...SuggestedFull timeTemporary workRemote work$75k per year
...are absolutely core to our mission, and we are committed to those values in our hiring process. About This Role: The Client Success Manager owns the relationship with our sponsors from the moment they sign through renewal, and is accountable for making sure they get...SuggestedFull timeContract workRemote work- ...We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. If you...Long term contractFull timeFreelanceSecond jobLive InWork at officeRemote workMonday to friday
$110k - $130k per year
...The Opportunity We’re looking for an SEO Manager / Senior Manager to lead and scale SEO across 650+ practice brands and websites. You’ll build the strategy, systems, playbooks, and AI-powered automation needed to grow local, organic, and AI search visibility—and turn it...Local areaWork from homeMonday to friday- ...more reliable. We do this by building an industry-leading incident management platform that allows companies around the world to consistently... ...with us. We are seeking a dedicated and experienced Customer Success Manager to help us achieve our vision of empowering customers to...Full timeInternshipHome office
$100k - $110k per year
...communication. Staffbase is looking for a Senior Customer Success Manager to join our North America team and own a portfolio of mid-to-large... ...experience in Customer Success, Account Management, or related client-facing roles, preferably in SaaS ~ Commercial experience: you...Long term contractWork at officeLocal areaFlexible hours1 day per week- ...Job Description: As a Manager, SEO & AI Discovery at Merkle, you will lead SEO strategy across a portfolio of client accounts, setting program direction, owning complex audits and recommendations, and translating search performance into business outcomes. This role is built...Long term contractPermanent employmentFull timeContract workTemporary workWork at officeLocal areaRemote workFlexible hoursShift work2 days per week3 days per week
- ...being written today — and we’re just getting started. Role Overview As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law...Full timeWork at office
$69k per year
...quotidiennement avec des membres d’équipe et/ou des client.e.s non bilingues à travers le Canada et... ...Canadian prosperity by fostering the success of young entrepreneurs Our Mission (... ...opportunity: bilingual Client Relationship Manager As a bilingual Client Relationship...Permanent employmentFull timeWork at officeLocal areaFlexible hoursDay shift2 days per week- ...performance, then turn those insights into repeat successes. Motion is built to help teams do... ...About the Junior Customer Success Manager role This role is built for people coming... ...everything. We're advocates . We champion our clients internally and always work to understand...Permanent employmentFull timeSummer workSecond jobWork at officeRemote workShift workNight shift
Motion
Toronto, ON5 days ago - ...performance, then turn those insights into repeat successes. Motion is built to help teams do... .... About the Senior Customer Success Manager role Most CS jobs are about driving... ...the gaps they can't see. Understand each client's creative strategy process, spot the inefficiencies...Permanent employmentFull timeSummer workWork at officeRemote workWork from homeShift work
Motion
Toronto, ON5 days ago $152k - $209k per year
...opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the role: The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report...Local areaWorldwideShift work$135k - $165k per year
...customers, not through new logos, which makes this role the operational core of the company's growth. We're hiring our first Customer Success Manager to own the activation motion inside Terminal's enterprise accounts. You won't inherit an end-to-end playbook; rather, you'll have...Full timeContract workInternshipWork at officeFlexible hours- ...organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. Senior Customer Success Managers are responsible for the post-sales success of a portfolio of customers. As a Sr. CSM, the employee is responsible for making the...
- ...the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story! Client Relationship Manager – Enterprise GTA Sales This role is responsible for driving retention and revenue growth within an assigned...Full timeContract workShift work
$141k - $188k per year
...tracking, AI predictive delivery, and returns management into one system—giving merchants a single... ...when our customers succeed. Customer Success is not only a critical function at... ...roadmap. Lead onboarding for new strategic clients in close collaboration with implementation...Contract workWork at officeLocal areaImmediate startRemote workWork from homeWorldwideFlexible hours$80k - $95k per year
...how care organizations recognize and retain the people who make care possible. The Opportunity We're looking for a Customer Success Manager to lead strategic enterprise customer accounts. This opportunity is for a compassionate problem solver who thrives in fast-paced...Full timeSummer workWork at officeRemote work1 day per week$77k - $90k per year
...The role We are seeking a customer-centric Customer Success Manager with strong organizational and communication skills to join our... ...focus is the post-sale journey. Your mission is to ensure our clients in the North American region achieve their desired outcomes and...Long term contractFull timeLive InWork at officeFlexible hours2 days per week$79.97k - $98.78k per year
...how you'll have an impact Own the full success of your assigned accounts, acting as a... ...strategy, execution, data analysis, and client communication as the moment demands Build... ...platform for selling, distributing, and managing cloud-based products and services to succeed...Worldwide$84k - $105k per year
...for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and... ...company that invests in its people, this is it. As a Customer Success Manager, you serve a shared portfolio of customers alongside your...Full time- ...measurable value for their customers. Client Leadership Our Client Leadership... ...coverage across the value chain. Create, manage and implement the retailer account plan,... ...an environment where you can balance a successful career with your commitments and interests...Long term contractContract workTemporary workFlexible hours
$68k per year
...): To drive inclusive Canadian prosperity by fostering the success of young entrepreneurs Our Mission (what we do every day... ...and accountable & transparent. Here’s the opportunity: Client Relationship Manager As a Client Relationship Manager, you will play an integral...Permanent employmentFull timeWork at officeFlexible hoursusd109.65k - usd141.9k per year
...the long term. About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely... ...4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience...Long term contractFull timeInternshipRemote workFlexible hours$92.9k - $142.9k per year
...The Manager, AdminAdvantage Client Services, is responsible for leading a team of Client and Account Specialists delivering the end-to-end AdminAdvantage... ...risks and intervening where required to ensure successful outcomes Escalation & Issue Resolution Leadership (25%)...Long term contractTemporary workWork at officeLocal areaFlexible hours$150k - $170k per year
...do well: help customers turn Modash data into successful products, and own the outcome when getting there... .... 1. Own your portfolio of accounts You'll manage a portfolio of customers using one or both of our APIs. Success is measured mainly through Net Revenue Retention...Long term contractFull timeRemote workFlexible hours$115.2k - $158.4k per year
...ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM,... ...the future of Salesforce. The Experience The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value...Full timeWork at officeFlexible hours3 days per week$120k - $145k per year
...offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SEO Client Success Manager. Be the first to apply!
- seo manager Toronto, ON
- client services manager Toronto, ON
- community engagement manager Toronto, ON
- engagement manager Toronto, ON
- client service coordinator Toronto, ON
- client relationship manager Toronto, ON
- customer relationship manager Toronto, ON
- customer success manager work from home Toronto, ON
- senior customer success manager Toronto, ON
- customer success manager Toronto, ON