Citi Apps Support Analyst Role

Elevate your career as an Apps Support Analyst with Citi, providing direct support to trading desks under the Spread Products banner. Utilize your technical skills to ensure stable platforms and effective support.
In this developing professional role, you'll work independently to resolve complex issues and integrate specialized knowledge with industry standards. Your expertise in apps support procedures and data analysis will play a critical role in achieving business goals. Your work impacts both your team and closely related functions through consistent communication and collaboration.
Key Responsibilities: - Provide technical support for Citi applications - Address stakeholder issues and provide short-term solutions - Act as a liaison between users and internal technology groups - Participate in disaster recovery testing and application releases - Analyze applications for risks and security issues
Requirements: - 2-5 years of experience, preferably in financial services - Basic knowledge of apps support procedures - Strong customer service and communication skills - Ability to analyze complex situations - Bachelor’s degree or equivalent experience
Your analytical thinking and attention to detail will directly contribute to Citi’s support initiatives and client satisfaction.#J-18808-Ljbffr