guest services manager
$35.5 per hourFull-time
Maritime Inn Antigonish
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
- Organize and maintain inventory
Supervision
- Staff in various areas of responsibility
Experience and specialization
Computer and technology knowledge
- MS Word
- MS Excel
- MS Office
- MS Outlook
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Accurate
- Judgement
- Organized
Vacancy posted 22 hours ago
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