Surety Account Manager - IW-224

Location: Toronto
Job Type: Full-time, Permanent

Our client is looking for an experienced Surety Account Manager to join their growing team. This role will work closely with Producers, underwriting partners, and construction professionals to provide responsive client service and support strong, long-term relationships.

The successful candidate will manage day-to-day surety requirements across a range of products, including contract surety, developer surety, and commercial surety.

Key Responsibilities

• Manage the day-to-day issuance and administration of bonds, pre-qualifications, final bonds, riders, endorsements, and other surety documentation
• Review bonding documents carefully against bond requisitions, project specifications, and client requirements
• Prepare and process bid bonds, final bonds, bond renewals, extensions, and related documentation
• Support the preparation of new bonding submissions in partnership with Producers and Practice Leaders
• Maintain accurate and up-to-date client, bond, and account records within the brokerage management system
• Monitor renewal timelines and process commercial surety renewals and invoicing in advance of deadlines
• Calculate and confirm premium adjustments related to bond renewals, extensions, and other account changes
• Process annual bond administration fees ahead of renewal dates
• Ensure broker authorities and supporting documentation are current and properly maintained
• Track outstanding tenders, lien bonds, completed projects, and bonds requiring closure or follow-up
• Coordinate with bonding companies to issue, submit, and confirm the accuracy of bond documents
• Assist with related commercial insurance requests, including certificates of insurance
• Maintain organized electronic and physical files in accordance with internal procedures
• Keep client contacts and account information current
• Participate in continuing education and other professional development opportunities
• Support additional projects and duties as required

What You Bring

• Experience in surety, construction insurance, commercial insurance, or a related brokerage environment
• Strong understanding of surety bonds and related documentation
• Excellent attention to detail and accuracy
• Strong organizational skills and the ability to manage multiple deadlines
• Professional written and verbal communication skills
• Ability to work collaboratively with Producers, clients, underwriters, and internal teams
• Comfortable working with brokerage management systems and Microsoft Office
• Client-focused approach with a strong sense of ownership and follow-through
• RIBO licensing or progress toward licensing would be an asset

What the Opportunity Offers

• The opportunity to work across contract, developer, and commercial surety
• A collaborative team environment within an established insurance organization
• Exposure to a broad range of construction and bonding requirements
• Ongoing learning and professional development
• A role with meaningful client and producer interaction
• $50,000 - $87,000 based on experience

Information

• City: Toronto
• Job Type: Permanent
• Education: OTL, RIBO, University Degree
• Expertise: Broker-Customer Service , Broker Management , Administration , Broker-Commercial , Broker-Personal , Data Entry
• Minimum experience required: 1 to 2 Years
• Salary (annually): from $50,000 to $87,000