Manager, Parts Distribution Centre

Reporting to the Director, Global Parts Operations, the Manager, Parts Distribution Centre leads the safe, reliable, and cost-effective operation of the Parts Distribution Centre. The role oversees people, processes, systems, inventory, transportation, and facilities to deliver accurate, damage-free parts within service commitments;
ensure seasonal readiness;
support dealer responsiveness and equipment uptime;
and improve safety, service, quality, delivery, productivity, and cost.ResponsibilitiesSafety LeadershipProvide visible safety leadership and maintain a safe, secure, compliant workplace for employees, contractors, and visitors.Partner with EHS on risk assessments, incident investigations, corrective actions, required training, and compliance with Company and local requirements.Promote hazard identification, employee participation, and continuous safety improvement.Customer Service, Execution & Lean OperationsLead receiving, put-away, replenishment, picking, consolidation, packaging, and shipping to deliver accurate, damage-free orders on time.Prioritize urgent and critical orders to support dealer responsiveness and equipment uptime, especially during peak seasons.Apply standard work, Lean, 5S, root-cause analysis, and continuous improvement to reduce waste, improve flow, and sustain results.Ensure inventory accuracy through transaction control, cycle counts, discrepancy investigation, and corrective action.Optimize storage, slotting, handling, packaging, and inventory processes for space, quality, productivity, and cost.Capacity & Performance ManagementPlan seasonal staffing, shifts, overtime, temporary labour, cross-training, equipment, and space.Lead daily operating reviews, allocate labour, elevate constraints, and close corrective actions.Improve measures for safety, service, delivery, quality, productivity, flow, facility use, and cost.Manage operating and capital budgets aligned with service, productivity, safety, and growth needs.Leadership & Team BuildingLead supervisors, team leads, and employees through clear expectations, accountability, coaching, and feedback.Own workforce planning, recruitment support, onboarding, attendance, training, performance, development, and succession.Build a flexible, cross-trained workforce and a respectful, collaborative, problem-solving culture.Technology, Systems & ContinuityEnsure disciplined use of WMS, TMS, ERP, scanning, reporting, and master data.Sponsor system, automation, and reporting improvements that strengthen visibility, quality, productivity, and scale.Maintain and test recovery plans for outages, severe weather, carrier disruption, labour shortages, inventory issues, and other service interruptions.Other duties as assigned by the Director, Global Parts Operations.QualificationsEducationBachelor's degree in supply chain management, Business Administration, Operations Management, or a related field;
equivalent education and relevant experience will be considered.Lean or Six Sigma certification preferred;
equivalent continuous-improvement experience considered.CLTD, CSCP, CCLP, CWLP, or a similar designation is an asset.Skills & ExperienceSeven to ten years of progressive distribution, warehousing, supply chain, or parts operations experience, including at least three years leading supervisors or managers in a high-volume or multi-shift environment.Agricultural, heavy-equipment, automotive, industrial-parts, or other service-critical distribution experience preferred.Demonstrated success in safety, Lean operations, inventory control, seasonal capacity and labour planning, service improvement, budgets, and change implementation.Experience with WMS, scanning and inventory-control technology, and ERP systems such as JDE.Knowledge of carrier management, freight-cost control, claims, expedited shipments, and vendor performance.Strong analytical and financial acumen;
able to turn operational data into priorities, decisions, corrective action, and sustained results.Excellent communication, leadership, coaching, change-management, and cross-functional relationship skills.Able to lead in a fast-paced environment, balance priorities, and make sound decisions with incomplete information.Proficient with Microsoft Office, particularly Excel, Outlook, and PowerPoint.Valid passport;
able to travel and support alternate shifts and peak-season operations as required.
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