Director Parts And Service

The Director of Parts and Service is responsible for the leadership, coordination and operational oversight of the Company's fleet maintenance program, including motorcoaches, minibuses, school buses, support vehicles, facilities, equipment and related infrastructure.
The Director of Parts and Service is accountable for ensuring the safety, reliability, regulatory compliance and cost-effective operation of the Company's fleet while supporting organizational objectives through effective leadership, planning and continuous improvement of maintenance operations.
Service Operations Management
Establish KPIs (uptime, turnaround time, cost per km, inventory turns)
Oversee all preventative maintenance (PM) and repair programs
Ensure consistent inspection standards and compliance (DOT, provincial, safety programs)
Ensure efficient work order flow, scheduling, and prioritization
Foster a safety-first, accountability-driven culture
Parts & Inventory Management
Develop and execute the parts & service strategy aligned with company operational goals
Lead procurement and inventory strategy for parts and supplies
Optimize stock levels / min-max threshold, vendor selection and pricing agreements, and inventory accuracy.
Implement systems for tracking usage, forecasting demand, and reducing obsolescence.
Negotiate contracts and pricing agreements
Monitor vendor performance and service quality
Lead continuous improvement initiatives across parts operations
Support capital planning (fleet replacement, tooling, shop upgrades)
Compliance & Safety
Chair the OHS Committee
Schedule and lead regular safety meetings
Set agendas and ensure meaningful discussion of safety issues
Ensure minutes, action items, and follow-ups are completed and tracked
Ensure adherence to, regulatory requirements, company safety programs and environmental standards
Complete inspections, ensure equipment and safety related training is complete and up to date
Support audits and implement corrective actions
Partner closely with safety teams on incident investigations
Oversee maintenance and inventory systems (e.G., Fleet Management Software)
Ensure accurate data capture for work orders, parts usage and labor tracking
Deliver executive-level reporting and insights
Qualifications
Red Seal Truck and Transport Mechanic Certification - an asset
Valid driver's licence (Class 2 or 3 with air brake endorsement considered an asset).
Several years of progressively responsible Truck and Transport/Bus mechanical/leadership experience.
Demonstrated ability to organize work and coordinate multiple priorities.
Strong diagnostic and troubleshooting skills.
Effective interpersonal and communication skills.
Experience mentoring apprentices or leading teams is considered an asset.
Additional Information
Group Health Insurance Benefits package
Relocation expenses (if applicable)
Employee RRSP matching program (4% match)
Rewarding career with a growing company
Federally regulated employer - 10 stats per year, 10 sick days per year, etc.
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