Senior Process Owner

Company Information

Farber is one of Canadas oldest largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979 Farber has almost 300 employees working across the country and has helped well over 100000 Canadians get out of debt.

And now were embarking on our next stage of transformation & significant growth. To do that we are hiring experienced enthusiastic motivated innovative and client-centric team members to play critical roles in helping us reach our ambitious goals.

If this sounds exciting to you come join us to better serve the growing number of Canadians who are in need of financial help.

Position Summary

The Senior Process Owner is the strategic steward of end-to-end processes across multiple functions or business areas. They lead complex improvements influence standards and governance and shape process strategy.

Key Responsibilities

Process Strategy & Governance

• Own and continuously evolve assigned processes across the enterprise.

• Establish performance standards KPIs controls and audit mechanisms.

• Provide oversight across the improvement lifecycle

Advanced Process Optimization

• Lead redesign and re-engineering of cross-functional workflows.

• Develop future-state blueprints aligned with organizational goals.

• Identifyand quantify business value (efficiency quality cost experience).

Requirements Leadership & Solution Design

• Drive enterprise-level discovery scoping and prioritization activities.

• Translate business goals into clear requirements user stories and epics.

• Partner with PMO IT and Product/Platform teams to ensure solutions arefeasibleand aligned.

Portfolio & Backlog Management

• Support the maintenance and execution ofa prioritized improvement backlog fortheprocess domain.

• Shape roadmaps and sequencing based on capacity value and risk.

• Influence cross-team prioritization

Coaching & Enablement

• Mentor Process Owners and junior analysts.

• Develop standards templates and best practices for the discipline.

Qualifications

• 58 years in Business Analysis Process Ownership Continuous Improvement or similar.

• Demonstrated experience leading mediumlarge process initiatives or re-engineering efforts.

• Strong familiarity with Agile Lean and process optimization frameworks.

Skills

• Advanced process analysis & redesign

• Stakeholder management across senior layers

• Roadmap & backlog ownership

• Data-driven decision-making

• Change management & communication

• Ability to influence without authority

Nice to Have

• Product Owner training (PSPO CSPO etc.)

• Lean Six Sigma Green/Black Belt

• Experience championing enterprise governance or operating models

Benefits and Perks

• Flexible work arrangements
• Generous vacation-wellness days and birthday off
• Extended health and dental coverage plus virtual doctor services
• Employee Assistance Program and mental health resources
• Company-matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts

Position: Senior Process Owner
Location: Hybrid/North York
Industry: Financial Services
Employment Type: Permanent/Fulltime
Salary: $80000-$90000 Bonus

Our Culture at Farber

At Farber helping people is at the heart of everything we doand that commitment extends to our employees clients and partners alike. Were dedicated to building an inclusive diverse and equitable workplace where everyone feels valued respected and supported from day one.

Our culture is grounded in recognition growth and connection. We celebrate our people through meaningful awards and recognition programs invest in their development through training/learning academies education reimbursement and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in creating a workplace where everyone can show up as their authentic selves.

Farber encourages applications from all qualified candidates who represent the diversity of Canada.

• If you require any accommodations throughout the recruitment processincluding alternate interview formats accessible materials or any other accommodationswe encourage you to contact us at

We thank all candidates for submitting their resume however only those selected for an interview will be contacted

Required Experience:

Senior IC