General Maintenance

About the role:

The General Maintenance ensures that all repairs and maintenance are carried out with regards to all activities pertaining to the engineering division. This person will undertake a variety of maintenance tasks throughout the building, for either the hotel or the residences.

What you will do:

• Intervenes in the event of a fire emergency by executing the fire emergency procedure;

• Intervenes in the event of a power outage giving priority to rooms and kitchen services;

• Does daily maintenance rounds of the building;

• Ensures all hotel equipment is functioning properly;

• For electricity: performs preventive and curative maintenance on electrical installations when possible. Keeps all logs updated;

• For telecom: responds to specific guest requests and performs all internet cable installations and helps with software setup in the rooms;

• For carpentry: Maintains all woodwork in the hotel, repairs damaged furniture and builds simple furnishings. Executes all painting tasks as per Four Seasons standards and hotel requirements;

• For heating, air conditioning and equipment (HVAC), ensures and performs preventive maintenance of these systems;

• For plumbing:  Maintains all plumbing related issues, repairs sanitary installations and fittings;

• Is the first responder for service calls regarding kitchen equipment, based on the extent of the problem, repairs or advises his superior so he addresses the situation appropriately with the proper specialists; 

• Perform other tasks or projects as assigned by hotel management;

• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Manual;

What we offer:

• Discounts at MARCUS Restaurant and the Guerlain Spa.

• Employee recognition programs (Employee of the Month, anniversary celebrations, etc.).

• Complimentary meals per shift at Café 1440.

• Paid vacation plus two additional floating holidays per year.

• Strong training and development programs.

• Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability).

• And more!

The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands.

Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.

What you bring:

• Reading, writing and oral proficiency in French;

• Knowledge of English is required, as the person in this role will regularly interact with a primarily English-speaking clientele;

• At least two (2) years of building maintenance experience in the hotel industry, preferably in a high-end 5-star establishment. Experience in an upscale building could also be considered;

• ‘’DEP’’ in General Building Maintenance or any other related field would be of great asset;

• Professional diploma in general building maintenance. Other training relevant to the position would be a plus;

• Demonstrates a very high team spirit;

• Interest and ability to provide outstanding service to our guests;

• Maintains a professional appearance and behaves in a mature manner with integrity at all times;

• Be organized, independent, meticulous and resourceful;

• Good knowledge of Windows environment;

• Good knowledge in plumbing, HVAC, carpentry, electricity and painting;

• Must be available days, evenings, overnights and weekends;