Living Standards Worker (2026-244-CC)

Competition # 2026-244-CC

Living Standards Worker (2026-244-CC)

Employment Type:

Permanent Full Time, Bargaining Unit (1 Vacancy) 

Work Hours:

35 hours/week (M-F 9am-5pm & 1 late-day per week: 11am-7pm)

Work Setting:

Exclusively onsite

Salary:

External Rate: F7 - $52,670.76
Internal Rate: F8 - $53,745.67

Application Deadline:

June 10 th , 2026, by 11:59 pm

Program Overview – Supportive Housing – Living Standards Response Team, Community Care
Our Supportive Housing portfolio includes multiple programs across approximately ten buildings in the City of Toronto, supporting individuals with lived experience of homelessness and complex mental health and/or substance use challenges. Different programs offer varying levels of onsite support, including intensive case management, harm reduction and addiction supports, therapeutic counselling, 24-hour or on-call staffing, health and nursing supports, life-skills development, and community-building activities.
Our work is rooted in equity, anti-oppression, harm reduction, and trauma-informed, recovery-oriented practice, with a strong focus on housing stability, dignity, and client self-determination.
The Living Standards Worker (LSW) reports to the Supervisor, Living Standards Response Team and specializes in intensive, tenant-centered interventions delivered through harm reduction and trauma informed lens. This role focuses on hands-on assistance including cleaning, decluttering, organizing, and preparing units for pest control or safety improvement. The LSW works side-by-side with the Living Standards Response Team and with tenants daily, modeling organizational strategies and teaching practical skills necessary for healthy and safe living environments. This position’s primary impact derives from routine, in-home support that empowers and assists residents to sustain positive changes.
The philosophy of this work is in keeping with WoodGreen’s mission to deliver services that promote wellness and self-sufficiency, reduce poverty and inequality, and build sustainable communities.

What You Will Do

• Collaborate with tenants and the Living Standards Response Team to deliver intensive, side-by-side support in tenant homes, leading extreme cleaning, decluttering, organizing, and preparation for pest management and safety improvement(s).
• Serve in a physically demanding, hands-on role within tenant units, including exposure to challenging settings.
• Actively participate in all in-unit preparations and maintenance tasks, working side-by-side with tenants and collaborating with the housing team.
• Respond to crisis situations with immediate interventions to resolve issues.
• Use motivational coaching and personalized skill-building to address fire safety, hoarding, and pest control issues, modeling hands-on strategies and conducting daily management sessions.
• Empower tenants to set and achieve goals, facilitating skill-building to maintain healthy, safe, and pest-free living environments.
• Collaborate closely with housing and support teams, participating in joint interventions, crisis response, and team consultations on environmental challenges.
• Supports the Housing Unit onsite with tenancy issues, including extreme cleaning, pest control, hoarding, arrears, inspections, notices and work orders
• Uphold program standards for confidentiality, anti-racism, and professional conduct.
• Maintain detailed intervention records, program statistics, and participate in supervision and ongoing training.

What You Bring to the Team

• Diploma in Social Services or Post-Secondary Degree in Social Work or a related field; or several years of directly relevant experience.
• Direct experience working with homeless or vulnerably housed individuals, or those with history of low income, addictions, and mental health challenges.
• Knowledge of basic pest control procedures and best practices for extreme cleaning, hoarding support and follow up.

What Will Set You Apart

• Ability to engage with individuals from diverse backgrounds and levels of ability, showing cultural competence.
• Self-motivated, positive and goal-oriented; demonstrates resilience and problem-solving ability.
• Basic knowledge of needs assessments and coordination of support services.
• Demonstrated ability to work effectively both independently and as part of a multidisciplinary team.
• Strong interpersonal skills with the ability to build rapport and maintain professional boundaries.
• Effective communication skills (oral and written) for engaging with tenants, staff, and external stakeholders
• Competency in organizing, prioritizing tasks, and managing time efficiently in a dynamic environment.
• Basic crisis intervention and problem-solving skills; able to respond calmly under pressure.
• Commitment to client-centered, trauma-informed, harm reduction, anti-oppressive, and anti-racist frameworks.
• Ability to use computer applications (e.g., MS Word, Excel, Outlook) and learn relevant software for documentation and scheduling.
• Capacity to safely perform physical tasks including lifting (up to 40 lbs), cleaning, and navigating multi-site environments.
• Comfort working in challenging, unpredictable environments (such as those with behavioral challenges, strong odours, and substance use present).
• Commitment to ongoing learning and professional development as directed by the organization.

 

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at View email address on woodgreencommunityservices.applytojob.com of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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