Waiter/Waitress
Ritz-Carlton Montréal
Renovated and restored, La Cours des Palmiers is one of the most pleasant places in Montreal to enjoy tea or a light snack along with quality appetizers.
Set up tables uniformly according to service standards.
Set up service stations.
Check refrigerators (cleanliness and stock) and inspect side stations (neatness and cleanliness).
Polish cutlery and glassware.
Take customer orders using suggestive selling techniques and departmental procedures.
Serve drink orders to customers, using the techniques from the service manual.
Prepare and serve coffee, tea, and other hot beverages.
Anticipate customer needs and respond promptly.
Complete all closing reports as agreed and leave after notifying the supervisor.
Provide quality service to our customers while adhering to the procedures and standards of La Cours des Palmiers and Forbes standards.
Have a solid knowledge of wines and spirits, different allergens, and tea pairings.
Process customer payments.
Replace the Bartender as needed.
Produce food requisitions following hotel procedures.
Any other related tasks.
Know the selection of liquors, beers, and non-alcoholic and alcoholic beverages, the appropriate glassware, and garnishes.
Know all menu items, their prices, taste standards, appearance, texture, garnishes, and presentation methods.
Good knowledge of wine service and perfect mastery of signature cocktails.
Know the laws and comply strictly with those that prohibit selling alcohol to minors, intoxicated individuals, and drinking and driving.
Know and master maintenance and usage methods for equipment.
Know Micros, manual systems, and payment systems.
Have a high school diploma.
Have 3 years of experience as a server in a restaurant or hotel.
Master and have perfect knowledge of the hospitality and service standards of a 5-star hotel.
Be able to communicate in French and English with customers, management, and coworkers.
- Restored and renovated, La Cour des Palmiers is one of the most pleasant places in Montreal to enjoy tea or a light snack as well as quality appetizers. Set tables uniformly according to service standards. Set up service areas. Check the fridges (cleanliness and ...SuggestedTemporary workPart time
$13.3 per hour
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