Gestionnaire Service Automobile Et Performance
Theetge Honda
Faites progresser la performance d'un service automobile grâce aux indicateurs, aux plans d'action et à une gestion orientée solutions. Votre analyse guide les résultats.Le Directeur du service optimise la performance opérationnelle tout en maintenant une expérience client exceptionnelle. Vous assurez l'atteinte des objectifs de satisfaction, de productivité et de rentabilité du département. Votre rôle comprend le suivi de performance, la participation aux rencontres de gestion et l'amélioration continue.Responsabilités principales :
Suivre les indicateurs de performance du départementMettre en place les plans d'action nécessairesAssurer les objectifs de satisfaction client et rentabilitéParticiper aux rencontres de gestion et suivisCollaborer avec les autres départements pour une expérience cohérenteProfil recherché :
Expérience pertinente en gestion d'un département automobileApproche proactive et orientée vers les solutionsCapacité à rester calme sous pressionExcellentes aptitudes relationnelles et communicationnellesSens de l'organisation et décisions fondées sur les KPIUtilisez votre analyse, votre organisation et votre orientation client pour améliorer durablement la performance du département de service.
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Suivre les indicateurs de performance du départementMettre en place les plans d'action nécessairesAssurer les objectifs de satisfaction client et rentabilitéParticiper aux rencontres de gestion et suivisCollaborer avec les autres départements pour une expérience cohérenteProfil recherché :
Expérience pertinente en gestion d'un département automobileApproche proactive et orientée vers les solutionsCapacité à rester calme sous pressionExcellentes aptitudes relationnelles et communicationnellesSens de l'organisation et décisions fondées sur les KPIUtilisez votre analyse, votre organisation et votre orientation client pour améliorer durablement la performance du département de service.
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Vacancy posted 1 hour ago
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